Demo

Alarm Dispatcher

Legacy Security Services, Inc.
Greenville, SC Full Time
POSTED ON 11/11/2024 CLOSED ON 5/6/2025

What are the responsibilities and job description for the Alarm Dispatcher position at Legacy Security Services, Inc.?

Overview

Join a Fast-Growing Company and Build a Promising Career! Legacy Security Services, Inc provides 24/7 alarm monitoring for both commercial and residential customers. The candidate must have excellent customer service skills, computer literacy, ability to multi-task, and work in a fast-paced environment. On-site paid training is provided to all new Alarm Dispatchers. Spanish-speaking candidates are a plus!


  • Hiring for multiple candidates on the following shifts: (7AM - 3PM, 3PM - 11PM, 11PM - 7AM)


Responsibilities:

  • Process emergency signals quickly, professionally, and accurately in high stress situations
  • Data entry of new subscribers, updates, and changes to existing customers
  • Process inbound Answering Service calls on behalf of customers
  • Process inbound calls for Customers or Subscribers regarding emergency signal testing and signal or alarm history
  • Low level technical support to assist subscribers with alarms, trouble history and common system issues
  • Process inbound calls from Authority Agencies


Job Type: Full-Time

Expected Hours: 40/week

Location: On-Site


  • Training Details:

    Training Duration: 2 Weeks

    Training Hours: 9 AM - 3 PM, Monday – Friday


    Benefits:

    401(k) & 401(k) matching

    Medical Insurance

    Dental Insurance

    Vision Insurance

    Life insurance

    Paid time off

    Supplemental Coverage

    Double-Time Pay for Holidays


    Schedule:

    8 hour shift

    Every weekend

    Holidays


    Ability to Relocate:

    Greenville, SC 29607: Relocate before starting work (Required)

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