What are the responsibilities and job description for the OBSERVER position at Legends Bay Casino?
Reports to: Surveillance Supervisor
Job Description:
The Surveillance Observer will act as the oversight agent for management and customers of this casino. In addition, be responsible for monitoring all casino floor, cage, and restaurants as well as all the cameras located outside and in the back of the house. Provide daily written activity reports, to include any violations, and suspicious activities to the manager. Support the Surveillance department to make sure the casino assets are safe and secure.
Job Requirements:
- Protect the company’s best interest.
- Monitor the current activity in and around the casino.
- Review video of recent activity to research matters at hand.
- Use discretion when dealing with sensitive and confidential issues.
- Work independently and unsupervised.
- Pay attention to the smallest of details.
- Accurately make and log reports for the department manager.
- Relay performance, complaints, or violations of any rules/procedures with the Manager.
- Thorough knowledge of applicable Company and departmental policies and procedures.
- Other duties as assigned.
Education and Experience:
High School Diploma and/or GED.
Previous experience with digital surveillance equipment is preferred.