Director, Concessions

LEGENDS

Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends divisions include Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Attractions offering clients and partners a 360-degree service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Responsible for operational budget, manage monthly P&L statements and ensuring that all financial reporting are accurate and are completed in a timely fashion to meet all deadlines.
• Provide leadership, coaching and mentorship to a staff responsible for executing the concessions team business plan.
• Sustain cost as it pertains to labor and operating supplies, work within budgeted guidelines.
• Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices.
• Accountability for establishing and maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of food service equipment; create a working relationship with local health officials.
• Ensure unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol.
• Maintain management staff and ensure proper hiring and promoting of associates per Legends standards in a union environment.
• Work closely with multiple sub-contractors to ensure all needs are met, and terms of the contract are followed.
• Preserving existing programs and be creative in developing new concepts to ensure the highest possible quality of food service.
• Oversee monthly inventory for concessions operations and develop yearly operational budgets.
• Work with the Customer Service Manager to maintain effective programs to ensure excellent customer service during all events.
• Monitor staff performance as it relates to speed of service and guest relations.
• Work with analytic team to analyze sales as well as sales mix.
• Assist General Manager in working with client on any Food & Beverage sponsorships.
• Establish a strong relationship with clients to resolve outstanding issues and work with them in planning of events.
• Perform other related duties, tasks and responsibilities as required.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with all Legends policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE   

• Bachelor's Degree (BA) from four-year college or university
• 1 to 2 years related experience and/or training
• Or equivalent combination of education and experience
• Previous management experience in a similar venue

SKILLS AND ABILITIES

• Demonstrated ability to control costs, generate increased revenue and manage accounts payable/receivable and financial reporting
• Strong written, verbal and interpersonal skills
• Ability to function in a fast-paced, team-oriented environment
• Ability to train workers in preparation and cooking of foods to ensure high quality, efficient and profitable food service.
• Ability to manage several direct reports
• Knowledge of computers.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.