What are the responsibilities and job description for the Dental Front Desk Receptionist position at Lexington Dental Group?
Dental Front Desk Receptionist - Part Time
Our practice, Lexington Dental Group, is seeking a Front Desk to support our team to ensure an exceptional patient experience in Lexington 2 days per week. We are proud of our upbeat culture and commitment to supporting our wonderful patients.
Schedule: We're open Mon-Th 8/9am-5/6 pm. This role would be 2 days per week.
Responsibilities:
As a Dental Front Desk Receptionist, your role includes scheduling, collecting payments at the date of service, checking insurance eligibility, answering questions, and treatment planning. As an extension of the Office Manager, you are a key participant in creating an all-inclusive, patient-focused collaborative culture within our practice.
- Strive to provide a superior patient experience
- Support patients within presenting treatment plans
- Educate the patient regarding insurance benefits and affordable payment options, including third-party patient financing
- Scheduling to patient clinical needs
- Collect copayments and verify insurance coverage
- Schedule and confirm patient appointments.
- Follow-up as needed with the patient between visits for non scheduled, canceled, or missed appointments
- Support office manager with company initiatives such as Adit, Recallmax, Aging, and Abella
Qualifications:
- One year of experience
- Eaglesoft experience a plus
- Versed in dental terminology and procedures
- Maintains a positive, collaborative, and supportive disposition with team and patients
- Understands and complies with HIPAA and HITECH Act of 2009
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We look forward to speaking with you!
Job Type: Part-time
Schedule:
- 8 hour shift
- Day shift
- No weekends
Work Location: In person