What are the responsibilities and job description for the Dental Front Desk Receptionist position at Waban Dental Specialists Group?
Come join our Administration team in our newly renovated front desk! We are looking for an experienced and motivated candidate to join our Multi-Specialty practice, and join our growing team. Our commitment to providing exceptional patient care starts with you. At the front desk, you are the first contact our patients have with the practice. We focus on outstanding communication with our team members, patients, and service providers. Your focus is on making the patients' dental experience second to none from the moment they enter the practice.
QUALITIES WE ARE LOOKING FOR:
- Relationship building and customer service skills
- Excellent organizational skills
- Strong problem solving and negotiating skills
- Ability to communicate professionally with patients on the phone and in person
- Ability to communicate professionally with team members
- Computer skills - must be familiar with dental programs, word, and excel
- Positive attitude · Outstanding interpersonal skills
- Phone etiquette: 3 years (Required)
- Customer service: 3 years (Preferred)
- Job related experience (Required)
- Dental Experience
Duties include but are not limited to: Answer phone and schedule patients Maintain an efficient and effective schedule according to practice guidelines. Participate in morning meetings. Verify dental insurance. NP call intakes. Track and follow-up unscheduled visits Assist with practice marketing. Perform opening office and nightly close out tasks. Assist with daily and monthly reports.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Monday to Friday
- Rotating weekends
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
- Dental office: 1 year (Required)
Work Location: In person
Salary : $20 - $30