Group Billing Coordinator

Live! By Loews-Arlington, TX treats guests to an unprecedented upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers’ ballpark and Dallas Cowboys’ Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop terrace and floor-to-ceiling windows that offer sweeping views of the Arlington Entertainment District. General Attend pre-convention meetings 9% Perform on-site billing review with clients when requested 10% Coordinate billing set-up with FSC prior to group arrival 10% Coordinate invoicing for deposits with FSC 8% Monitor collection of past due deposits 6% Coordinate group commission payments with FSC 3% Post charges for third party vendors as required 5% Scan backup to FSC for charges posted locally 2% Process invoices for third party vendors for payment & ensure included on billing to customers 3% Complete group & catering workbooks pre and post events 7% Verify PM accounts established 45 days prior to group arrival 5% Arrange for cash paid outs as required by clients 3% Monitor direct billing/approval process 3% Act as first point of contact to provide missing information for FSC, or answer questions or disputes presented by credit or billing staff at FSC 10% Research check payment questions posted by cash applications group (from check log) 3% Manage “open folio” for items F.O. has not processed correctly and continue to train local staff on handling of open folio issues 5% Review any bills locally (only as requested) 3% Ability to perform “Physical Requirements” and “Mental Effort Requirements” as explained Other duties as assigned Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us. Loews Hotels & Co is an Equal Opportunity Employer committed to a diverse and inclusive work culture. All qualified applicants will receive consideration for employment without regard to race, religion, gender, national origin, protected veteran status or any other basis protected under federal, state, or local law.