Production Manager - Waterside District

Norfolk’s premier dining and entertainment district is a central place where you can hang out, dine and relax with your whole family. Waterside District features the best of national, regional and local restaurants and offers live music, festivals and more. Located in the heart of the central business district and adjacent to the City of Norfolk’s world-class waterfront and festival site, Waterside District is a central gathering place for local residents and visitors.

Production Manager Responsibilities include, but are not limited to:

• Maintain a budget and schedule for configuring, installing, troubleshooting, repairing, and providing end-user support for all control systems; including sound and lighting, televisions, peripherals, speakers, LCD displays, amplifiers, RF equipment, Ethernet hardware, cabling systems, control system hardware and related software.
• Maintain daily programming schedule/spreadsheet for onsite displays
• Follow accounting procedures for all artist payments
• Provide adequate tech coverage for daily operations
• Create monthly schedules for tech staff
• Collaborate with team members to determine event-specific needs
• Strong relationships with all local/regional entertainment agencies
• Producing pre-game activation and events
• Advancing national acts & coordinating w/ all internal teams
• Fulfillment of rider requirements, saving money where possible (negotiation)
• Hiring of all production for the event
• Oversight/management of production/concert operations - Manage entertainment and production to budget
• Budget for materials and troubleshoot state-of-the-art sound, lighting, and display systems
• Create and maintain Entertainment equipment budget for inventory; replacements parts and/or inventory requests
• Verify you are keeping all equipment is fully operational; replace/repair/clean when necessary, create keep and maintain maintenance/ repair logs
• Maintain and assist in all back-of-house Entertainment systems including conference rooms and venues
• Assist in LED maintenance arrangements
• Adhere to established department and property policies and procedures regarding guest service standards
• This is a non-uniformed position, which requires the team member follow non-uniformed appearance standards while on duty
• Work flexible hours including evenings, overnights, weekends, and holidays

Production Manager Qualifications

• Minimum of 2 years’ experience in AV
• Ability to assume responsibility for independent/self-directed action
• Strong guest service skills
• Must have strong time management skills
• Ability to effectively work independently and as part of a team
• Ability to share or divide attention among several ongoing activities, projects or assignments
• Ability to interpret and explain company policies and procedures to others
• Ability to follow all policies, procedures, and regulations including but not limited to attendance, appearance, safety, and security policies
• Ability to identify circumstances or incidents that require the notification and approval of others
• Technical/Production Skills – Strong background in audio, live audio mixing, bands, mixing for television broadcasts, events, etc.
• Strong background in video - Video switching (TD), Camera experience, Media players, Maintaining media
• Lighting skills - Familiar with lighting systems such as Light Jockey, Grand MA, Hog, Chauvet, etc.
• Fluent with common software & operating systems
• Knowledge of TV Networks and operations of TV Networks
• Broad variety of tasks and deadlines requires a flexible and irregular work schedule

The Production Manager position requires the ability to perform the following:

• Carrying, lifting, pushing and/or pulling items weighing up to 100-200 pounds
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, kneeling, climbing and crawling
• Ability to work in an environment with exposure to bright lights and loud noises