Account Executive, MDU

We are excited to add this position to our growing team! LiveOak Fiber employees enjoy 100% company-paid medical, dental, vision benefits, as well as bonus potential. At LiveOak Fiber, you will be part of a team that values your ideas, contributions, and career growth. Our offices are located just minutes from the beautiful Emerald Coast of Florida and the gorgeous Golden Isles of Georgia. The following is an overview of the role and what we are looking for in a successful candidate.

Position Overview & Purpose 

Secure long-term Bulk and Right of Entry (R.O.E.) Agreements with new and existing MDU owners, developers, and management companies. Provide end-to-end sales cycle management including prospect identification and qualification, funnel and prospect management, sales forecasting, proposal generation and contract closure. Works with moderate guidance in own area of knowledge. 

• Sales strategy and implementation  
• Execute sales strategy to engage the rental multi-dwelling unit market and execute bulk and marketing agreements. 
• Identify opportunities and introduce and sell services to new and existing MDU clients.  
• Develop and provide consultations, presentations and bulk and retail proposals.  
• Develop local business partnerships and organizational affiliations to enhance company’s local positioning and brand.  
• Attend trade shows, meetings and social functions as a brand ambassador. 
• Achieve monthly/quarterly/annual assigned sales and business quality objectives. 

• Contract negotiation 
• Build strong business cases supported with accurate financial modeling, documentation and appropriately negotiated legal agreements. 
• Negotiate contracts and pricing agreements with clients. 

• Client and stakeholder management 
• Build and maintain strong, long-term relationships with clients and key stakeholders (e.g.property owners, developers, property managers, coop/condo board members, attorneys, building mangers, developers, government officials, university officials, etc.), ensuring high levels of client satisfaction and retention.  
• Provide exceptional customer service, following up on all leads, inquiries and messages and working with cross-functional partners to resolve issues in a timely manner. 
• Ensure all customers are contacted on a prescribed, periodic basis. 

• Internal teams coordination  
• Collaborate with internal teams to tailor solutions to meet customer requirements. 
• Collaborate with marketing to develop promotional materials, sales collateral, and campaigns targeting the multi-family dwelling market. 
• Work with the internal engineering, project, construction, and installation teams to coordinate on-site access with the MDU and to ensure smooth customer transitions between internal partners during onboarding.  

• Data management  
• Manage sales funnel, sales opportunities, and sales forecasts for accuracy.  
• Assist in the preparation of project status reports and maintainaccurate sales/service records and customer activity records. 
• Notify senior leadership of changes to market dynamics and the competitive landscape. 

• Other duties and responsibilities as assigned. 

• Track record of achieving or exceeding sales targets  
• Excellent communication, interpersonal, and presentation skills, with the ability to communicate effectively at all levels 
• Ability to appropriately prioritize and manage multiple projects at once 
• Organized, detailed, reliable approach to duties and communication 
• Attention to detail and strong follow through 
• Strong business acumen and the ability to build business cases 
• Exceptional negotiation and contract management skills  
• Effective customer service skills that build trust; customer first mentality 
• Ability to organize cross-functional teams and efforts 
• Self-motivated, proactive, and able to work independently as well as in a team 
• Strong analytical and problem-solving abilities

• 5 years residential multi dwelling unit sales experience and/or enterprise sales in the telecomindustry 
• Strong understanding of the multi-family dwelling market and its unique dynamics 
• Demonstrated success in developing and implementing sales strategies that drive new business and client growth 
• Two years of College or Technical School resulting in an Associate's Degree or equivalent 
• Proficient in Microsoft Office and workflow tools, ie Salesforce 
• Must be able to provide proof of eligibility to work in the U.S.  

• Bachelor’s degree preferred but not required 
• 10 years residential multi dwelling unit sales experience 

• Walking- up to 40% 
• Standing- up to 40% 
• Reaching- up to 10% 
• Lifting and/or bending- up to 10% 
• Work environment- indoors and outdoors 
• Able to lift up 45 pounds 
• Travel: 10% 

We are an Equal Opportunity Employer. At LiveOak Fiber, we are committed to creating a diverse environment and are proud to promote inclusiveness in everything we do. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws. LiveOak Fiber is also committed to compliance with the Americans with Disabilities Act (ADA).