Security Officer

Purpose: The purpose of the Security Officer is to assist in the daily operations and duties directly related to the safety and security of Spanish Peaks Mountain Club (SPMC) assets, Members, guests, and employees.

Major Responsibilities:

• Ensure that each member and guest receive outstanding guest service in a guest friendly environment which includes greeting and acknowledging every member and guest, maintaining outstanding service standards, solid product knowledge and all other components of guest service.
• Empowered to guarantee total guest satisfaction, display hospitality and professionalism to our guests at all times, take pride in representing SPMC professionally with our members and guests and assure that all transactions with them are handled in a legal and ethical manner.
• Understand and apply all property safety and security procedures to maintain a secure and safe environment for employees, members, and guests at all times. In the event of an accident or emergency, seek medical attention if necessary and contact the SPMC General Manager or Human Resources immediately.
• Maintain a favorable working relationship with all company employees to foster and promote a positive working environment.

Essential Job Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Administer security programs to deter and address instances of theft, vandalism and violence against the resort and its employees and guests.
• Make themselves visible to deter criminal activity and to give members and guests a sense of safety.
• Carry radios or phones to monitor calls requesting safety or security assistance.
• Respond to crisis situations and provide assistance when necessary.
• Interact with guests of the resort to provide assistance in matters including safety and security, to bolster loss prevention efforts and to offer general customer assistance.
• Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
• Prevent losses and damage by reporting irregularities, informing violators of policy and procedures.
• Control traffic by directing drivers.

Other Duties and Responsibilities:

• Complete reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
• Maintain environment by monitoring and setting building and equipment controls.
• Maintain organization's stability and reputation by complying with legal requirements.
• Ensure operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.
• Contribute to team effort by accomplishing related results.
• Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies, procedures, and standards of service to achieve the overall objectives of this position.
• Meet departmental productivity, organization, punctuality/attendance and consistency standards.

• Maintain a positive and respectful attitude.
• Treat Members, guests, vendors, customers and co-workers with professionalism and respect at all times.
• Maintain privacy of our Members at all time.
• Maintain a clean and neat appearance at all times.
• Communicate regularly and effectively with all employees, supervisors, managers and directors.
• Perform work in a safe and high quality manner.
• Project a favorable image of SPMC to Members and guests at all times.
• Must be able to work flexible work hours/schedule including evenings, weekends and holidays. Long hours may be required due to business demands.
• Provide escorts and details for Members or guests, who may need intensive security because of their high profiles, which might bring threats of violence or encourage interruptions.
• Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.
• This job description is only a summary of the typical functions of this position and should not serve as an exhaustive or comprehensive list of all the possible duties, tasks and responsibilities being performed by people assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Benefits

Medical

Dental

Vision

Pet Insurance

Identity Theft

Paid Life Insurance

Paid Short Term Disability

Paid Long Term Disability

401K with Company Match

Paid Time Off

Lone Mountain Land Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.