Description

The Director of Admissions leads and manages the Office of Admissions, including high school and community relations, undergraduate recruitment and services, the campus visit program, and office operations. Major responsibilities include the development, design, and implementation of strategic enrollment management and recruitment efforts to support the University’s goals for new undergraduate students as well as the establishment of a diverse student body. The Director of Admissions is responsible for undergraduate admission policy, supervision of applications processing, and leveraging of the customer relationship management (CRM) strategies. The Director of Admission is a member of the university committees regarding undergraduate, graduate, and doctorial recruitment, which includes coordinates campus-wide recruitment efforts for entering freshmen and transfer students. The Director of Admissions is a key member of the Enrollment Management staff, which includes Financial Aid, the Registrar, Career Center, Student Affairs with the collaboration of the Marketing team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Contributes to the successful accomplishment of the University’s enrollment objectives by developing and implementing a comprehensive student recruitment plan for undergraduate students which includes, but is not limited to, the following components: development of an inquiry pool through the use of student search services, outreach (college fairs and high school visits), high school and community college relations, use of the web and emerging technologies, digital marketing and communication strategies, effective use of CRM technologies, campus visit programs, publications, and correspondence.
2. Provides leadership, management, and support for the recruitment efforts of the Office of Admissions and develops a competent, productive and effective staff by hiring and supervising, directly and through delegation, the administrative, professional, student and clerical support personnel in the Office of Admissions.
3. Chairs and participates on campus committees regarding undergraduate recruitment and coordinates effectively with academic and administrative units across campus (including deans, and department heads) to achieve enrollment goals.
4. Effectively administers the University’s prospective and admitted student software systems and databases (e.g., application for admission, CRM, transfer equivalency) by developing a working knowledge of those systems, assessing the systems support needs of the Admissions Office, interpreting those needs and working cooperatively with key stakeholders and other offices on campus to ensure that the integrity of the systems and data are maintained and that the systems are utilized productively in support of admission and recruitment functions.
5. Develops data-driven recruitment strategies by effectively utilizing data from a variety of sources to evaluate student characteristics and trends, as well as the University’s market position and competition.
6. Effectively utilizes University resources in accomplishing enrollment objectives by planning, developing, and controlling the departmental budget.
7. Fosters an office environment that empowers staff to provide constituents with excellent customer service and personalization.
8. Ensures the efficient processing of admission applications by developing and administering policies, procedures, and systems that provide quality admission services for prospective students.
9. Effectively administers the University’s undergraduate, graduate and doctorial admission and transfer of academic credit policies by supervising and providing leadership to the staff responsible for applying these policies and ensuring that decisions are rendered in accordance with these policies.
10. Represents the Office of Admissions and the Enrollment Management unit of the Division of Student Affairs through service on various University committees.
11. Facilitates a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
12. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses and conferences, and attending training and/or courses as required by the Vice President for Enrollment Management.
13. Contributes to the overall success of Admissions and Enrollment Management by advising and assisting the Vice President for Enrollment Management in all aspects relating to the recruitment and admission of students and by performing all other essential duties as assigned.

SUPERVISION:

The Director of Admissions reports to the Vice President for Enrollment Management and supervises associate and assistant directors as well as other professional and administrative staff.

Qualifications

Minimum: Master’s degree required.

At least five years of experience in a college or university admissions office, with at least three years at either the assistant director, associate director, or director level, is required. A record of successful outcomes in the development and achievement of enrollment goals is required. Experience in hiring, supervising, management decision-making, and team development is required.

Strong verbal and written communications skills are required. Evidence of the ability to work successfully with high school, college and university administrators is required. The ability to understand complex student information systems and to use those systems effectively in a management capacity are required. Budget management skills, the ability to analyze and interpret statistics and data, and sensitivity to issues related to recruitment and retention of a diverse student body are required. This position must have the ability to perform work with various computer applications, such as an application for admission or customer relationship manager (CRM. The ability to foster a supportive, open, and collaborative working environment within the Office of Admissions and the ability to develop knowledge of respect for, and skills to engage with those of other cultures or backgrounds.

1. Mission driven
2. Values and promotes diversity
3. Demonstrates empathy
4. Puts students first
5. Demonstrates a positive attitude
6. Values evidence informed practices
7. Demonstrates character
8. Promotes teamwork.

1. Social and Emotional Intelligence
2. Courage
3. Conflict management skills
4. Decision making skills
5. Influence skills
6. Content expertise consistent with the position description, responsibilities, and attributes
7. Fiscally responsible.

Logan University strives to be an educational leader that is authentic, intentional and strategic about diversity, fairness and the development of an inclusive campus community. We acknowledge and respect the differences in human experience that shapes and enriches education, healthcare, society and our institution.

It is our expectation that all employees support the mission and vision of theuniversity, andcarry out their professional duty aligned with Logan University Values: Diversity, Empathy, Student First, Positive Attitude, Evidence Informed, Character and Teamwork.

Logan University does not discriminateon the basis ofrace, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.All Logan employees are expected to complete annual compliance training by assigned deadlines.

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

The employee’s signature is an acknowledgement that they have received a copy of this job description and acknowledge they understand their role and responsibilities outlined.