What are the responsibilities and job description for the Coordinator-Authorizations position at Loma Linda University Health?
Neurology-FMO (Full-Time, Day Shift) -
Our mission is to participate in Jesus Christ's ministry, bringing health, healing, and wholeness to humanity by: Creating a supportive faculty practice framework that allows Loma Linda University School of Medicine physicians and surgeons to educate, conduct research, and deliver quality health care with optimum efficiency, deploying a motivated and competent workforce trained in customer service and whole person care principles and providing safe, seamless and satisfying health care encounters for patients while upholding the highest standards of fiscal integrity and clinical ethics. Our core values are compassion, integrity, humility, excellence, justice, teamwork and wholeness.
The Coordinator-Authorization manages the authorization process for patients of all reimbursement types for any services requiring such authorization. Provides assistance to clinical and front office staff with authorization related issues, assists patients with referral and insurance issues ensuring authorization is obtained for office visits and or office procedures. Manages patient flow for check-in, check-out, and appointment procedures. Performs other duties as needed.
High School Diploma or GED required. Minimum of 2 years healthcare experience required.
Knowledge of Epic Systems preferred. The job requires exceptional communication and interpersonal skills and efficiency with outside medical groups, internal staff, and LLU Managed Care Department. All activities must be conducted in a confidential, professional, and personable manner. Able to keyboard 40 wpm. Able to use a computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Able to work calmly and respond courteously when under pressure; collaborate and accept direction. Able to think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position. Valid Driver's License required at time of hire.