What are the responsibilities and job description for the Patient Services Manager position at Long Island Select Healthcare, Inc.?
The patient Services Manager is responsible for overall front office activities, including the reception area, and facilities. Also, responsible for directing and coordinating office services and related activities, including developing and supervising programs for the maximum utilization of services and equipment. Responsible for arranging internal office moves and providing arrangements for office meetings.
1. Manages the front-desk reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image.
2. Supervises and coordinates overall administrative activities
3. Supervises the maintenance and alteration of office areas and equipment, as well as layout, arrangement, and housekeeping of office facilities.
4. Coordinates the purchase of office supplies and furniture, office equipment, etc., for the entire front office staff in accordance with company purchasing policies and budgetary restrictions.
5. Supervises the maintenance of office equipment, including copier, fax machine, etc.
6. Responsible for the facilities day-to-day operations (such as distributing building access keys and back-up to security access cards, etc.)
7. Participates as needed in special department projects.
This position manages all front-end staff and is responsible for the performance management and hiring of the employees within that department.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree or equivalent preferred. At least five years of experience in office management.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
To perform this job successfully, an individual should have basic to intermediate knowledge of Microsoft Office software (Outlook, Excel, Word), as well as Practice Management and Electronic Medical Record software - eClinicalWorks a plus.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to reach with hands and arms; climb or balance, stoop, kneel, crouch or crawl, and taste or smell. The employee must occasionally lift and/or move up to 25 pounds.
This job may require you to travel between clinic sites depending upon scheduling needs.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
May come into contact with human blood or other potentially infectious materials, which may result in possible exposure to blood borne pathogens (Category III)
Salary : $28 - $30