Customer Service Representative

Job Description

Los Angeles Cold Storage Company seeks a CSR to join the team!

The candidate will interface directly with multiple customers including inter-departments throughout the workday via phone and email.

Experience And Skills

• Ability to communicate effectively and professionally, both verbal and written excellent telephone manner
• Capability to answer incoming phone calls and email for the majority of each day in a timely manner
• Ability to multi-task and quickly reset priorities as needed depending on incoming workflow
• Posses excellent interpersonal and organizational skills
• Ability to continuously be accurate and precise throughout the workday
• Experience working in a PRW environment along with knowledge of a Warehouse Management System and/or similar industry a plus
• Solid understanding of business math
• PC Proficiency: Experience/Knowledge working with Outlook, Word & Excel
  
  

Joe Duties/Responsibilities

• Order taking and order entry via phone and email
• Verifying and posting of receiving/shipping documents
• Engage with customers in a friendly and professional manner while actively listening to instructions or concerns including problem resolution
  
  

Company Description

In service since 1895, we are a warehouse and transportation company in Downtown Los Angeles.

In service since 1895, we are a warehouse and transportation company in Downtown Los Angeles.