Dynamic Scheduler - Specialties - Maywood

Employment Type

Full time

Shift

Description:

Under the supervision of the clinic manager and in conjunction with the providers, the dynamic scheduler proactively manages provider schedules to ensure quality patient care, customer service, and optimizes utilization of clinical resources to grow the practice. Establishes and maintains partnership with patient access team leads sharing a joint ownership of the success of the team, patient access, and provider schedules to achieve aligned access goals.

If you want to join an organization that truly cares about its employees, consider continuing your career with Loyola!

We offer

• Medical/Dental/Vision Benefits on your FIRST DAY!!!
• competitive wages
• great work atmosphere
  
  

Loyola Medicine, treating the whole person with compassion—to "also treat the human spirit." We are seeking a Dynamic Scheduler to schedule patient appointments in conjunction with orders, urgency of care and patient convenience, involving multiple sites when appropriate.

Scheduling

Job Duties:

• Monitor physicians' schedules daily to optimize physician scheduling.
• Schedule patient appointments considering orders, urgency of care, and patient convenience.
• Coordinate appointments across multiple sites when necessary.
  
  

Insurance Verification

• Utilize insurance verification procedures to ensure maximum reimbursement and correct payment for services.
  
  

Computer Applications

• Proficiency in clinical, registration, and scheduling software systems.
• Be open to learning and adapting to new systems as required.
  
  

Telephone Utilization

• Efficiently and effectively manage a high volume of telephone calls related to the service area.
• Answer calls using telephone customer service skills, aiming to maintain a 95% customer satisfaction rate for telephone interactions.
  
  

Required

Position Requirements:

• An Associate's Degree or equivalent training acquired through work experience or education.
• Minimum of 3 years of previous job-related experience.
  
  

Preferred

• A Bachelor's Degree or equivalent training acquired through work experience or education.
• Previous experience as a Service Rep is highly preferred.
  
  

In this role, the Dynamic Scheduler plays a crucial part in optimizing physician schedules, ensuring insurance verification, and managing appointment scheduling efficiently. Strong computer skills, particularly in healthcare software systems, are essential, and the ability to handle a high volume of phone calls is important.

Previous experience as a Service Rep is advantageous.

Top of Form

Joining Loyola Medicine is being a part of an organization that treats the human spirit in our patients and fellow colleagues. We are a part of a community which believes in giving back to those we serve.

• We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
• We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions, and we are continuous learners.
  
  

Loyola Medicine Core Values

• Reverence We honor the sacredness and dignity of every person.
• Commitment to Those experiencing poverty We stand with and serve those who are poor, especially those most vulnerable.
• Safety We embrace a culture that prevents harm and nurtures a healing, safe environment for a
• Justice We foster right relationships to promote the common good, including sustainability of Earth.
• Stewardship We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.
• Integrity We are faithful to who we say we are.
  
  

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

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