What are the responsibilities and job description for the Appliance Repair Technician position at Mac Properties?
Mac Properties is looking to hire an Appliance Repair Technician to join our team and contribute to providing the highest possible quality of service and an exemplary living experience for our residents.
Overall Responsibility:
The Appliance Repair Technician is responsible for the full scope of mechanical/electrical repair and maintenance of appliances in tenants’ apartments and laundry rooms as well appliances to be fixed in the maintenance shop and storage. Primary work is repairs and maintenance of washers and dryers in our resident laundry rooms.
Essential Functions
- Evaluates and diagnoses needed repairs for all appliances, but primarily washers and dryers.
- Installs appliances to include hook up to existing power and water.
- Selects from inventory appropriate parts necessary for repair of appliance.
- Performs any and all service/repairs necessary per prescribed quality standards to bring in-use appliance to full operating order.
- Work as a dedicated team member to ensure fast, flexible and expert service to every customer.
- Provide knowledgeable and courteous repair service.
- Protect the company's assets from internal/external theft.
- Maintains full records for accurate tracking of units, repairs, and/or parts, etc. for efficient and thorough completion of internal reporting requirements.
- Maintains all tools, equipment, etc. in proper working condition, reports any damages or defects to Manager, and assures proper care and secure storage of all tools and equipment.
- Consistently participate in concentrated on-the-job training opportunities to upgrade skills and knowledge base to expand scope of appliance repair capabilities to entire product line.
- Work with inventory on items/parts that need to be ordered.
- Performs other related duties and assignments as required.
Essential Skills, Education and Experience
- Vehicle and valid driver’s license required in order to travel between buildings in Hyde Park with equipment and tools.
- High school diploma or equivalent (GED) required. Technical School training, certification preferred.
- 3-5 years professional work experience as an appliance repair technician doing diagnosis and repair work.
- Pleasant, polite manner for dealing with customers as well as co-workers.
- Ability to work both independently and as a team member.
- Must be able to sit, stand and walk constantly during the work day.
- Ability to safely lift up to 40 pounds on repetitive basis, and up to 75 pounds on an occasional basis without assistance. Physically able to perform strenuous work under varied circumstances.
- Ability to organize and prioritize workload; ability to meet deadlines and follow instructions.
- Provide own basic tools and knowledgeable and skilled in the safe use and maintenance of the tools.
Please be advised that ALL new hires will be required to successfully complete a criminal background investigation and a drug screening, prior to employment. The receipt of satisfactory responses to reference requests, and the provision of satisfactory proof of an applicant's identity and legal authority to work in the United States are also required.