What are the responsibilities and job description for the Dock Attendant position at Maid of the Mist?
COMPANY OVERVIEW
Since 1846, our world-renowned passenger vessels have been providing up close boat tours in Niagara Falls, NY, USA to customers near and far. The 2020 season saw the debut of two new, all-electric, emission-free vessels, the first of their kind built in the U.S.
JOB SUMMARY
The Maid of the Mist is looking for a positive, proactive Dock Attendant who enjoys interacting with both staff and guests! This role is accepting applications for both full-time and part-time seasonal positions. This is an excellent opportunity for anyone looking for the ideal work-life balance.
As a Dock Attendant, you will be a member of the Marine Operations Team! Being a member of the operations team, Dock Attendants are responsible for providing exceptional guest experience, maintaining the flow of the operation, and performing other related tasks based on the company’s needs.
ESSENTIAL DUTIES AND JOB RESPONSIBILITIES
· Assist and direct our guests to the location they wish to visit.
· Scan and collect tickets for each Guest who will be boarding the boat tour
· Provide our guests with ponchos that are the appropriate size.
· Maintain a passenger count per boat trip.
· Arranging for guests to enter the vessel in destinated waiting areas.
· Assist our guest during the vessel's onboarding and offloading process.
· Maintain the facility's upkeep throughout the day.
QUALIFICATIONS
· Capable of operating in a fast-paced, physically demanding atmosphere alongside peers.
· Effective time management
· Excellent communication skills
· Must be able to maintain a stationary position throughout the shift.
· Essential physical requirements, such as moving and lifting boxes and other materials weighing 20 to 40 pounds around the facility.
· Is available to work on weekends, early mornings, evenings, and holidays.
ERGONOMIC REQUIREMENTS
Sitting, standing, stooping, bending, light lifting, carrying, stairs. All of the ergonomic requirements must be performed without significant risk of injury to oneself or others, or otherwise demonstrate or explain how one can perform essential functions listed above.
EDUCATIONAL QUALIFICATIONS
Must be able to clearly read, speak, and understand English. Ability to understand and execute complex oral and written instructions while working independently. Must be a U.S. Citizen. Background check is required.
Job Types: Full-time, Part-time, Temporary
Pay: $16.30 - $17.30 per hour
Benefits:
- Employee discount
- Flexible schedule
- On-the-job training
- Paid sick time
- Paid training
- Referral program
- Retirement plan
Schedule:
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
Work Location: In person
Salary : $16 - $17