Front Desk Receptionist

Manatt’s is a third-generation, family-owned business based on personal and professional trust, respect, and support. People are the foundation of our company. We work together and play together. We understand the importance of individual needs and giving back to both our people and communities. To carry on these long-standing company values, we’re looking for a Front Desk Receptionist located in Brooklyn, IA.

Summary

As the first point of contact, the Front Desk Receptionist’s main responsibilities are to greet guests, maintain a clean, professional reception area, manage incoming calls, and to process incoming/outgoing mail and packages. This is a full-time, seasonal position with a standard schedule of 40 hours per week. During peak periods, additional hours may be required; however, any overtime must be approved in advance by a supervisor.

Essential Responsibilities

The requirements represent the knowledge, skill, and/or ability required to fulfill position expectations. This job description is not intended to be all-inclusive. Employees may perform other duties as needed to meet the organization's ongoing needs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Additional or other duties may be assigned.

• Greet and welcome visitors
• Notify staff of guest arrivals
• Maintain a clean, professional reception area
• Answer and direct incoming phone calls
• Take and relay messages
• Screen calls (and in some cases, answer basic inquiries)
• Manage voicemail systems
• Schedule appointments or meetings
• Receive, sort, and distribute mail and packages
• Inventory and order office supplies as needed or requested
• Help other departments with clerical tasks including data entry and job cost support
• Encourage personal and professional development within the team

Education and Experience

• High School diploma or equivalent.
• Prior use of multi-line phone systems or VoIP
• Office software (e-mail, calendars, spreadsheets)

Language Skills

• Ability to read and interpret documents and communicate effectively with staff and customers.

Mathematical Skills

• Proficient in basic math operations.

Reasoning Ability

• Able to follow written and oral instructions

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made.

• Regularly required to sit, listen, use hands, and reach.
• Occasionally required to walk, climb, stoop, kneel, crouch, or crawl.
• Frequently required to lift/move up to 20 lbs.
• Vision requirements include close, distance, peripheral, depth perception, and focus adjustment.

Work Environment

The work environment characteristics are representative of those encountered while performing the job:

• Position is based in a professional office environment.
• Primarily seated, desk-based work with computer use.

Benefits