Pediatric Therapy Services Clinical Assistant

Full-Time, 80 hours/pay period
Monday-Friday between the hours of 8:00-5:00

This position is involved with the day-to-day operations ensuring coverage of the department. The Pediatric Therapy Services Clinical Assistant works closely with the Pediatric Physical, Occupational, and Speech Therapists, Manager, and Director. This position performs great customer service, works well in a fast-paced job, has good computer skills and is willing to learn electronic health records and payment systems. The Pediatric Therapy Services Clinical Assistant requires minimal supervision, assists with workflows in order to provide quality patient care, assumes responsibility for designated services and assists staff and Manager in administration and management of meeting goals and objectives that are set forth by the Mankato Clinic’s Board of Directors and Administration.

Key Job Duties:

• Assist therapists before, during, and after patient’s appointment(s) to ensure a seamless transition and the best care for the patient and therapists.
• Welcomes all patients and visitors. Communicates clearly and professionally to patients and staff.
• Registers patients by obtaining and verifying medical insurance and patient demographics for every appointment. Collects co-payments or other patient responsible balances, issues receipts, prepares deposits, and maintains cash drawer daily.
• Schedules and manage appointments following clinic scheduling procedures. Prepares patient information and clinical forms for upcoming appointments.
• Demonstrates general knowledge of all clerical and clinical procedures needed for the department.
• Monitor the reception and lobby area and assists in keeping patient care areas clean and neat.

Required:

• High school diploma or equivalent
• Professional attitude and ability to maintain composure when confronted with fast-paced and stressful situations
• Customer service experience and dedication to patient satisfaction
• Ability to communicate effectively
• Attention to detail
• Works compatibly in a team-oriented environment
• Computer experience
• Current BLS (CPR) certification required or obtained within 90 days of start date

Preferred:

• Any college degree
• Two or more years of experience working as a Clinical Assistant, EMT, Nursing Assistant, or in direct patient care.
• A general knowledge of medical practice
• Dedication to patient satisfaction
• Ability to work effectively with all providers, staff and patients

Benefits & Compensation:

Base Pay Range: $16.90-$23.50, initial pay based on relevant work experience.

Mankato Clinic is proud to offer our employees work/life balance.

All employees scheduled 60-80 hours per pay period are eligible for full benefits.

• Health Insurance - all care received at the Mankato Clinic for employees and family members on the plan is covered at 100% after a $40 copay.
• Dental Insurance
• Paid Time Off as well as Salary Continuation Time
• Paid Holidays
• Life Insurance/AD&D
• Generous 401(k)/Profit Sharing Plan
• Education Assistance and Scholarship opportunities
• Employee Success Sharing Bonus Program
• Credit towards Mankato Clinic Apparel
• Volunteer Program that supports the non-profits that matter to you!
• Wellness Program
• Employee Appreciation Events

Visit http://www.mankatoclinic.com/competitive-benefits-package to view all benefits.

About Us

Patients are at the heart of all we do at the Mankato Clinic. We respect our patients and each other. And we work together as a team to provide compassionate, high quality care and an awesome patient experience.

The Mankato Clinic is locally owned by our physicians who are committed to the health of this region. We offer primary and specialty care with approximately 200 providers and 725 employees located across 12 sites in four communities, including Mankato, North Mankato, St. Peter, and Mapleton. We value each and every member of our staff, empower employees to make decisions and promote honest and open communication.

We believe diversity builds a stronger community where all people can thrive. Mankato Clinic promotes an inclusive environment where people feel they belong.

We are an Equal Opportunity Employer and select individuals best matched for the job based upon job-related qualifications regardless of age, race, gender, color, religion, creed, sexual orientation, disability, veteran status, national origin, marital status, familial status, status with regard to public assistance, or any other status or characteristic protected by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.