Development Services Technician Sr.

Posting Date

08/21/24

Application Deadline

08/28/24

Pay Range

$19.65 - $32.00 hourly

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.

Job Type

Unclassified

Department

Environmental Services

About the Position

Are you an experienced customer service expert? Great! Bilingual? Even better! Apply to the Development Services Technician Senior today! You will support the Environmental Services Department plan review and inspection activities by providing customer service to the developers, contractors, engineers, and others at the counter, by email, mail, and over the telephone. You will provide timely support activities to programs and employees within the department.

About Us

For more than 60 years, Maricopa County Environmental Services Department has been working with our community to ensure a safe and healthy environment. Maintaining a healthy environment improves the quality of life and seeks to prevent exposure to mosquito-borne diseases and hazardous substances in food, water, and soil. We are using education and innovative methods to protect more than 4 million residents of Maricopa County and its visitors.

Proud to Offer

• Work with a greater purpose
• Tuition reimbursement
• Exceptional work-life balance
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including healthcare premium discounts
• Employee discounts for goods and services
• Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1
• Learn more at Work With Us | Maricopa County, AZ

We Require

• Three years of administrative and/or technical support experience
• High school diploma or GED
• Post-secondary education may substitute for the experience requirement on a year-for-year basis
• MUST BE BILINGUAL FOR THIS ROLE (ENGLISH/SPANISH)

Job Contributions

• Reviews data to ensure accuracy and completeness for quality control; updates or modifies the administrative workflow progress of applications; research permit applications, makes administrative application changes in the database, modifies existing permit files using specialized in-program system feature, and notifies appropriate staff of any ownership changes made at the time of application
• Communicates with customers through verbal, written, or electronic means regarding financial issues such as billing and payments; assists internal customers with internal accounts, billing, and collections
• Gathers customer and staff's requests for inspections; retrieves permits and related documents; and compiles inspection packets
• Works collaboratively with department employees, contractors, and customers to ensure completion of permitting and inspections; Updates data in the corresponding electronic tracking system
• Refers complex questions to appropriate staff, uses standard processes; uses real property legal descriptions to locate property, and permits information stored in various departments, counties, and other files and databases
• Records personal productivity in the database for tracking project hours and work types; researches and retrieves data from the electronic data system files, and uses the data to prepare reports; assembles and reports monthly program productivity data
• Compiles financial reports for permits, including hourly fees due, unpaid renewal fees, fees owed, or expenses incurred or projected; researches payment inquiries and questions from the public or staff
• Distributes inspection materials to employees using standard procedures for the program, including scanning and e-mailing paper documents, pulling paper files from storage cabinets, or manipulating electronic files; updates electronic data tracking systems using standard procedures for the program as required
• Archives or destroys documents based on standard criteria, including moving documents electronically or physically packing and moving archival boxes, rolled blueprint cartons, or other containers
• Other Job Duties as assigned

Working Conditions

• Must possess or have the ability to obtain a valid Arizona Driver's license at the time of hire
• Exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly
• The position is typically office or administrative work and is not substantially exposed to adverse environmental conditions
• Machines, Tools, Equipment, Software, and Hardware: Windows, Muli-line Phones, Scanner/Copier

Selection Procedure

• Only the most qualified candidates will be considered

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!

Salary : $20 - $32