What are the responsibilities and job description for the Fleet Coordinator position at MarketSource, Inc?
Fleet Coordinator
MarketSource Inc., an Allegis Group Company, develops and delivers innovative managed sales solutions for enterprise customers. MarketSource provides the unique skills and expertise to integrate brand-centric managed sales programs in the Automotive, Information Technology, Telecommunications, and Manufacturing industries in Business-to-Business (B2B) and Retail models.
Founded in 1975, MarketSource, Inc. became a subsidiary of Allegis Group, Inc. in 2004. Our Company’s culture centers on our core values: Open Communication, Relationships, Serving Others, and Work Ethic.
MarketSource clients rely on the innovative managed sales solutions that our vertical-specific, subject matter experts develop and deliver. Our team members thrive in a welcoming atmosphere of diversity, inclusion, and exemplary corporate practices.
Summary
This is an administrative and operational role that primarily focuses on coordinating fleet maintenance, repairs and overseeing the delivery and transportation processes. Develop recommendations for procedural improvements to improve efficiency and support business objectives. An overall focus on data collection, data integrity and customer service while representing professionalism within all relationships.
Essential Job Functions:
Serve as primary contact for our fleet division, and resolves any issues (accidents, maintenance, citations, and questions.) with a goal of ensuring customer satisfaction and timely resolution
Partner with our Accounting department to ensure mileage is being submitted in concur by conducting weekly audits
Audit Geotab/telematics of each vehicle to ensure the employees are following the company policy for entering personal and business miles on a weekly basis
Partner with our external vendors on transports and vehicle registrations
Coordinate and track assignments of vehicles for new employees and transfers
Assist the coordination of retrieving vehicles from terminated employees in a timely manner
Maintaining records of all auto policies by employee
Measure driver performance and safety
Set a preventative maintenance schedule and track the completion of these maintenance tasks by external vendors
Maintain our database of vehicle and driver information
Required Knowledge, Skills, and Abilities:
Ability to prioritize, organize, problem solve, meet deadlines and goals
Ability to communicate effectively and provide follow-up
Capability of working in a team-oriented environment that is fair, open and honest (in-office/remote)
Thorough knowledge of business policies
Excellent written/oral communication and interpersonal skills
Ability to build strong partnerships with all internal customers, both locally and in our corporate locations (in-office and virtually)
Integrity and ability to maintain confidentiality and personal credibility
Ability to tackle complex issues and develop innovative and practical solutions
Understanding of the Allegis organization; context, complexity, dynamics, key issues and drivers
Understanding how information impacts the operating company and how data will be used to support operating company decisions
Action and detail oriented; able to prioritize while handling multiple tasks
Quick and strong decision-making skills
Job Requirements:
2 years’ experience in a customer service-related position
Associates degree or two years of applicable experience in customer service
Four (4) in-office workdays per week and the option to work (1) additional day remote OR in-office.
MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following: • Medical, dental & vision • 401(k)/Roth • Insurance (Basic/Supplemental Life & AD&D) • Short and long-term disability • Health & Dependent Care Spending Accounts (HSA & DCFSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575.
MarketSource Inc., an Allegis Group Company, develops and delivers innovative managed sales solutions for enterprise customers. MarketSource provides the unique skills and expertise to integrate brand-centric managed sales programs in the Automotive, Information Technology, Telecommunications, and Manufacturing industries in Business-to-Business (B2B) and Retail models.
Founded in 1975, MarketSource, Inc. became a subsidiary of Allegis Group, Inc. in 2004. Our Company’s culture centers on our core values: Open Communication, Relationships, Serving Others, and Work Ethic.
MarketSource clients rely on the innovative managed sales solutions that our vertical-specific, subject matter experts develop and deliver. Our team members thrive in a welcoming atmosphere of diversity, inclusion, and exemplary corporate practices.
Summary
This is an administrative and operational role that primarily focuses on coordinating fleet maintenance, repairs and overseeing the delivery and transportation processes. Develop recommendations for procedural improvements to improve efficiency and support business objectives. An overall focus on data collection, data integrity and customer service while representing professionalism within all relationships.
Essential Job Functions:
Serve as primary contact for our fleet division, and resolves any issues (accidents, maintenance, citations, and questions.) with a goal of ensuring customer satisfaction and timely resolution
Partner with our Accounting department to ensure mileage is being submitted in concur by conducting weekly audits
Audit Geotab/telematics of each vehicle to ensure the employees are following the company policy for entering personal and business miles on a weekly basis
Partner with our external vendors on transports and vehicle registrations
Coordinate and track assignments of vehicles for new employees and transfers
Assist the coordination of retrieving vehicles from terminated employees in a timely manner
Maintaining records of all auto policies by employee
Measure driver performance and safety
Set a preventative maintenance schedule and track the completion of these maintenance tasks by external vendors
Maintain our database of vehicle and driver information
Required Knowledge, Skills, and Abilities:
Ability to prioritize, organize, problem solve, meet deadlines and goals
Ability to communicate effectively and provide follow-up
Capability of working in a team-oriented environment that is fair, open and honest (in-office/remote)
Thorough knowledge of business policies
Excellent written/oral communication and interpersonal skills
Ability to build strong partnerships with all internal customers, both locally and in our corporate locations (in-office and virtually)
Integrity and ability to maintain confidentiality and personal credibility
Ability to tackle complex issues and develop innovative and practical solutions
Understanding of the Allegis organization; context, complexity, dynamics, key issues and drivers
Understanding how information impacts the operating company and how data will be used to support operating company decisions
Action and detail oriented; able to prioritize while handling multiple tasks
Quick and strong decision-making skills
Job Requirements:
2 years’ experience in a customer service-related position
Associates degree or two years of applicable experience in customer service
Four (4) in-office workdays per week and the option to work (1) additional day remote OR in-office.
MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following: • Medical, dental & vision • 401(k)/Roth • Insurance (Basic/Supplemental Life & AD&D) • Short and long-term disability • Health & Dependent Care Spending Accounts (HSA & DCFSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575.
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