Business Systems Analyst

About Marquette Bank

If making an impact is important to you, you belong with the Marquette Bank Team. You'll enjoy the opportunity to make a difference for our customers and in our neighborhoods. You'll love our welcoming, supportive, friendly, team-centered work environment - including perks like an expansive benefits package, growth opportunities, gym subsidy, tuition reimbursement and community involvement opportunities!

Come be a part of something bigger at Marquette Bank.

Founded by John F. McCarthy in 1945, the bank has been committed to providing financial services to meet the savings and borrowing needs of southwest Chicagoland. We have continued to grow and are proud to be a modern neighborhood bank with 20 branch locations to serve our customers and communities.

Pay Range: $55,000.00 - $65,000.00

Position Summary:

The Business Systems Analyst role is to plan, design and launch efficient information systems, processes and operations in support of organizational functions. This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve systems and process issues in order to maximize the benefit of IT systems investments. This individual will be a liaison between business units/departments and the IT Departments 

Essential Duties and Responsibilities:

• Assist in the planning, design, development and deployment of new system applications and enhancements to existing applications
• Meet with business owners/department managers, system owners and en users to define business requirements and system goals and identify and resolve business systems and processes issues
• Provide data processing, E-channels, system applications and project management support
• Ensure compatibility and interoperability of computing systems
• Review and analyze the effectiveness and efficiency of existing systems and processes and develop strategies for improving or further leveraging these systems and processes
• Recommends business process improvements, operational efficiencies, cost savings, revenue opportunities
• Assist in creating system design proposals
• Assist in performing business process analyses, needs assessments and cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions and align information technology solutions with business initiatives
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems
• Conduct research on hardware and software products to justify recommendations and to support purchasing efforts
• Provide orientation and training to end-users for all modified and new systems
• Participate in modifying procedures to solve problems considering business limitations, system operation time and capacity limitations and the form of desired results
• Participate in the process review and re-engineering for any bank process through a formal methodology to improve efficiencies and profits and be a source of competitive advantage
• Prepare project plans and implementation schedules
• Work with vendors regarding upgrades, patches, issues resolution and system functionality
• Manage, implement and organize projects
• Accountable for being the Sr. Business Analyst back-up
• Act as a consultant on the use of the data processing and E-channel systems
• Participate in other duties and responsibilities assigned by supervisor/manager   
• Actively comply with all applicable laws and regulations to include the Bank Secrecy Act, the Community Reinvestment Act, and all other deposit, lending, or non-deposit service regulations; adhering to the Bank’s internal policies, procedures, and risk management responsibilities contained in the Employee Handbook, the Employee Code of Conduct, and other applicable policies

Knowledge/Abilities/Experience and Training Required:

• Minimum 5 years of Banking experience
• Minimum 2 years of training experience
• Minimum 2 years of business systems/applications implementation experience
• Minimum 2 years of experience working with outside vendors
• Preferred Experience - Working knowledge of SQL
• Working knowledge of computer systems (hardware and software)
• Some experience in overseeing the design, development and implementation of software and hardware solutions, systems and or products.
• Some experience leading complex projects.
• Excellent written and oral communication skills
• Excellent listening skills
• Excellent interpersonal skills (team building, management & participation)
• Proven analytical and creative problem-solving skills
• Strong customer service orientation
• Experience working in a team-oriented, collaborative environment
• Data bases management and report creation skills
• As necessary, off business work hours and weekend work required.
• Strong Decision-making skill (decisions of this position produce short- and long-term impacts to the department and organization)

Physical Demands: The physical demands described here are representative of those that must be met by employees in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employee is regularly required to remain in a stationary position
• Employee may need to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Employee is regularly required to operate a computer and other office productivity machinery (i.e., a calculator, copy machine and computer printer).
• Employee in this position frequently communicates with staff and clients and must be able to exchange accurate information in these situations.
• Employee may need to frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. 
• Employee specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Work Environment/Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

 We Care About You. Marquette Bank’s total rewards package, for eligible employees, will vary based on the pay type of the position and may include variable pay such as performance-based incentives, commissions, target bonus and discretionary bonus.  Marquette Bank also offers health insurance, term life and disability insurance, generous time off and two retirement plans: 401(k) Salary Savings Plan and Employee Stock Ownership Plan (ESOP), as well as other perks including a FREE FunRewards checking account.  Available rewards may vary by location, job level, employment status, and years of service.  To learn more about our rewards package, please visit: https://emarquettebank.com/about-us/benefits. 

 You Belong Here. We offer an inclusive workplace to encourage, support and celebrate our diverse employees and the communities in which we work and serve. Our culture is built on a commitment to serve others.  Working together, valuing each other and celebrating our uniqueness delivers a better financial future to our customers and neighbors.  To learn more about our diversity and inclusion commitment, please visit:  https://emarquettebank.com/about-us/diversity-and-inclusion-commitment

Marquette Bank is an Affirmative Action and Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.