Residential Specialist

Title: Residential Specialist

Title: Residential Specialist

Department: Residential

Hours: 40 hours per week flexible to meet program and client needs (shift assignments will include weekend coverage and flexibility to meet 24-hour program or seasonal needs; may include some evenings, holidays or special events)

Job Summary: Support clients by providing supportive and stable housing. Performs daily intake procedure, client file maintenance, client evaluations and support through the continuum. Provides general supervision of client activities, documents pertinent shift information in daily logs, CSTAR™ database program, and client files. Shift work and shift flexibility is a must with this position. We are a 24/7 Operation.

Essential Functions:

• Provide New Client Orientation for Bridges to Independence. Input and maintain client data in CSTAR system.
• Maintain the sober living environment compliance through implementation of drug and alcohol screening procedures. Perform UA testing; interpret results and follow through with the procedures to inform the client of the results.
• Review Service Statistics and correct erroneous data based on the reports.
• Conduct weekly client living area inspections. Inspect cleanliness of the living spaces and inform clients of deficiencies and provide opportunities for life skills education.
• Ensure compliance with the personal belongings policy and with extermination of the facility.
• Document pertinent shift information and observations in activity log, client files, and data management system. Inform case management of pertinent client information by way of the daily log, email or voicemail systems.
• Conduct bed checks according to curfew regulations.
• Ensure compliance with CPS reporting guidelines. Consult with HHSA worker to ensure the best interest and safety of the children in the program.
• Ensure client compliance with house rules and guidelines.
• Monitor breakfast, lunch, and dinner attendance of children in accordance with the Department of Education’s food grants encouraging balanced meals for children.
• Comply with and enforce established policies and procedures.
• Follow established procedures in maintaining a safe & clean environment.
• Follow established procedures in conducting nightly bed checks.
• Provide crisis intervention and management as needed.
• Facilitate monthly resident house meetings.
• Attend meetings as assigned, bringing relevant residential information to the team.
• When directed, order hygiene, office and cleaning supplies for the program.
• Promote and maintain positive communications and working relationships among staff, volunteers, and clients.
• Support the Shared Living Responsibilities Program.
• Generate Remedy Work Orders for Facilities and CSTAR issues.
• Work well in emergency situations.
• Perform other reasonably related business duties as assigned by immediate supervisor and other management as required.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE: Candidate, as a condition of employment, must be able to successfully take and pass CSTAR© training within first three months of employment.

Minimum Education and Experience: High school diploma or general education degree (GED); or one year related experience and/or training; or equivalent combination of education and experience including six months experience in Social Services. Will consider volunteer work, customer service or other employment that has provided direct customer service or high-volume public contact where patience and tack are required and excellent written and oral communication. Ability to concisely and accurately write client incident reports and log critical client information in to CSTAR© client data base. Must possess valid Riverside County Food Handler’s certification.

Market Education and Experience: Twelve units in Human Services and one year in social services and six months in a residential program.

Preferred Education and Experience: BA in Human Services and two (2) years in Social Services field; one year residential; six months experience with homeless population.

Other:

• Must have basic computer knowledge and keyboarding.
• Bilingual English/Spanish a plus
• First Aid/CPR Card
• Initial TB testing and yearly basis after onset of employment
• Initial NVCR training certificate and yearly recertification

Skills:

• Ability to work effectively with volunteers.
• Thorough understanding of the organization’s Vision, Mission and CREED.
• Highly developed interpersonal skills and highly effective in working objectively with a diverse group of people.
• Team player willing to accept and promote organizational goals and function with minimal supervision.
• Ability to make decisions based on education preparation and experience, which reflect consistency with organization philosophy, policies and procedures.

Language Skills: Ability to read and interpret documents such as policy and procedure manuals, safety rules, and operating and maintenance instructions. Ability to accurately write and record incidents for the purpose of logging client incidents and progress reports. Ability to speak effectively one-on-one to clients, groups of clients, customers, and the general public.

Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and walk. The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 40 pounds and lift and place clients’ personal items weighing up to 20 pounds in overhead storage without assistance. Specific vision abilities required by this job include ability to adjust focus.

Work Environment: The noise level in the work environment is usually moderate with high level of activity.

Job Type: Full-time

Schedule:

8-hour shift

• Night shift
• Holidays
• Weekends

Work Location: In person.

If you are passionate about providing quality care to individuals in a residential setting, we encourage you to apply for the position of Residential Specialist. Join our team and make a difference in the lives of our residents.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Every weekend
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Work Location: In person

Salary : $16 - $17