What are the responsibilities and job description for the Patient Care Associate position at Maryland Vision Institute?
Overview
We are currently seeking a personable, energetic, professional Patient Care Associate to join our outstanding team! The Patient Care Associate is responsible for greeting the patients as they enter the practice, check-in, check-out, scheduling, and other administrative tasks.
Responsibilities
Responsibilities:
- Greeting patients professionally, both in person and on the phone
- Quickly answering or properly referring questions and issues
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Notifying providers of patient arrivals
- Comforting patients by anticipating anxieties and effectively answering questions
- Ensuring availability of treatment information by retrieving and updating patient records
- Verifying financial records and collecting patient charges while filing and expediting third-party claims
- Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
- Provide excellent customer service
Qualifications
Requirements and Qualifications:
- High School diploma or GED equivalent is required
- Detail-oriented and ability to multitask
- Exceptional customer service skills.
- Ability to perform in a fast-paced environment.
- Exceptional communication skills, both oral and written.
- Knowledge of MS Office.
- Knowledge of electronic medical records software is a plus.
- Experience in healthcare is preferred but not required. We are willing to train the right candidate.
- Bi-lingual English/Spanish a plus
$15.00 - $18.00 an hour
Pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, such as, but not limited to full range of medical, financial, and/or other benefits (including 401(k) eligibility, annual educational reimbursement, and various paid time off benefits, such as PTO). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
What we offer:
Competitive compensation package
- Excellent comprehensive benefits
- 401(K)
- Significant eye care discounts
- Continuing education allowances
- Career growth and development
- PTO and holidays off
Salary : $15 - $18
