Sales & Customer Service Associate

Overview

Job description

We are looking for the right person to join our family. If you have EXCEPTIONAL customer service skills, are GREAT with people, and maintain a POSITIVE attitude at all times, we are looking for YOU! This is a long term position. Not a summer job.

Massage Envy of Wellington is looking for the right person to join our team. This is a great opportunity for someone wanting to stay long term and grow with the company. Qualities we are looking for:

Outgoing, Friendly, Positive Attitude, TRUSTWORTHY, Great on the computer, Great with speaking to people, and exceptional customer service skills. This is a sales orientated position. Base hourly pay plus commission on sales. This is NOT an hourly position, you must be able to sell and reach goals set. You control your pay and how much you can make.

Some of the job responsibilities would be:

• Help clients understand the benefits of regular massage, skin care and stretch.
• Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.

• Answer the phone and book spa appointments and sell retail products
• Up sell services and products including our wellness program.

• Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.
• Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
• Driving member retention through outreach via phone and email to current members.
• Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
• Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.

This position is Full or Part Time hourly plus bonus. We have many incentives each month to help and motivate you make money. We believe in a positive workplace, and working as a team. The owners strive to make sure the employees love coming to work, and treat them like family. This is a great opportunity and we are only looking for the best to come on board! This is a long term position with growth opportunities.

Please submit a resume. WE ARE LOOKING TO HIRE SOMEONE THAT HAS OPEN AVAILABILITY INCLUDING WEEKENDS. WEEKENDS ARE A MUST.'Work Remotely

• No

Job Types: Full-time, Part-time

Salary: $25,000.00 - $40,000.00 per year

Benefits:

• Flexible schedule
• Health insurance

Schedule:

• Monday to Friday
• Night shift
• Weekends as needed

Work Location: In person

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Salary

Salary : $25,000 - $40,000