Front of House Lead Supervisor

Massanutten Resort

Front of House Lead Supervisor 

Massanutten Resort is looking for an upbeat, people focused, go-getter to be a part of the Resort’s food and beverage management team. In addition to actively supervising daily operations under the guidance and support of the management team, the Lead Supervisor will have many opportunities to grow their skill set and career path through enhanced training, teaching, and special project opportunities.  

The Front of House Lead Supervisor is an excellent opportunity for a high achieving server, bartender or supervisor to take a pivotal next step in their career. 

Lead supervisors are responsible for duties assigned by management, including but not limited to, setting and breaking down restaurants, in addition to overseeing daily operations, and ensuring guest satisfaction while upholding and ensuring safety and sanitation policies.  

Successful candidates are also responsible for but not limited to keeping their team focused and on track, coordinating team operations, seeking out additional resources to resolve issues in the immediate environment, coordinating task assignments, monitoring staff development, providing additional training, maintaining team motivation, assisting and overseeing monthly inventory, overseeing opening/closing of restaurant, and more.  

Additional requirements include having experience with computers and must be able to lift at least 50 lbs. and stand for long periods of time.  

Pay will be commensurate with both the band level and experience. The competitive compensation package offers both an industry leading Retirement Contribution Program via the Employee Stock Ownership Plan (ESOP) and access to Resort amenities and the Resorts Condominiums International Exchange program. 

For questions and more information, please email shenandoahprovisions@massresort.com or call us at 540-437-3372. 

Advance Your Career with Massanutten: 
If you want to be a part of a friendly and upbeat team that will challenge you to be your best, then Massanutten Resort is the right place for you. If you’re looking for an authentic and welcoming mountain experience on and off the clock, we’re it. If you’re looking for a job you can be passionate about, look no further. We are a 100% employee-owned company and have jobs available to those that are ready to reach new heights. Read below for more details. 

Massanutten is the premiere four-season resort in the mid-Atlantic region with a strong employee culture driven by being 100% Employee Owned.  Every employee receives a 25% contribution of pay to an Employee Stock Ownership Program with vesting beginning after two years. The result of ownership is a strong base of loyal and dedicated employees focused on taking care of the customer, each other, and our families.   

Our Mission Statement is to provide remarkable experiences in a safe and enjoyable environment. Our Core Values – Take care of our guests, take care of our property, take care of our team, and take care of ourselves.