What are the responsibilities and job description for the DEPT MANAGER PROD RETURNS position at Mathis Home?
Pay range:$66,560-73,690
MISSION: It is our commitment to provide our customers a one-stop destination for the largest selection of quality home furnishings at the lower prices every day, while striving to enrich, fulfill, and reward our employees and the communities we live in.
GENERAL STATEMENT OF DUTIES: Primary responsibility is to make sure the Inspect area is running effectively and efficiently. Manager will report to the Assistant Warehouse Manager/Warehouse Operations Manager to inform them performance issues and any other issues coming from the Inspect area. Oversee the employees in this area (Merchandise Disposition, Product Returns, Re-Wrap) and ensure that they are using proper safety procedures in handling merchandise. Enforce all safety guidelines at all times.
EXAMPLES OF WORK PERFORMED: Oversee Product Returns team, Merchandise Disposition, and Re-Wrap team to ensure the proper tasks are being done in a safe, timely manner, such as, but not limited to: receiving delivery trucks, returns, work orders from the loading dock, inter-store transfers, repossessions, and mattresses; placing merchandise in proper area with the correct tag/label; giving employees knowledge of merchandise; ensuring all merchandise received is be labeled and scanned properly with scan guns to ensure an accurate inventory count; assign daily assignments and responsibilities; ensure proper assembly of merchandise; ensure proper procedures are done when scanning merchandise to and from other departments. Conduct team building and communication exercises as assigned by Organizational Development Team and management; enforce disciplinary actions, conducts reprimands, counseling sessions, and commendations; ensure that all employees are using proper lifting techniques; provide leadership to support the overall communications between all departments. Delegate responsibility appropriately; plan and organize efficiently and effectively, communicate goals and performance metrics to team members regularly; other duties as directed by management
EMPLOYMENT STANDARDS: Ability to repetitively lift heavy merchandise of 50 lbs; ability to communicate effectively with team members; working knowledge of computer systems; advanced knowledge, and ability to train on scan gun procedures; positive attitude when working with customers; knowledge of employment and safety procedures. Supervisory experience required.
PHYSICAL ACTIVITY REQUIREMENTS: To successfully perform the essential functions of the job, an employee must be able to perform the following: Stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening and repetitive motion.
Heavy Work: Lifting up to 50 lbs frequently and up to 30 lbs constantly to move objects.
Work Environment: Occasionally works in hot and/or cold temperatures and occasionally exposed to wet and/or humid conditions.
Mathis Home promotes and maintains a drug-free work environment. Mathis Home is an Equal Opportunity Employer.