What are the responsibilities and job description for the Parts Counter position at Maus Family Auto?
Parts Counterperson
Department
Reports To
FLSA Status
Prepared By
Approved By
Last Modified
Service
Sam Rowland
Non Exempt
Cathy Daprile
Cathy Daprile
2022-05-20
Job Summary
- Oversee the parts sales process from start to finish
General Accountabilities
- Communicate with customer on parts status
- Communicate with staff and customers in a friendly and professional manner.
- Be able to read and understand the parts catalog when looking up parts.
- Answers phone calls, providing price quotes and other information
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
- Provides high level service to internal and external customers.
- Pulls and fills orders from stock
- Maintain weekly bin checks to ensure accuracy of stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Make sure all internal request for parts are billed on service repair order.
- Receives payment form retail customers or obtain credit authorization.
- Set up orders for daily shipment, delivery, or pick-up
Qualifications
- High School Diploma or equivalent
- Experience with auto parts sales ( preferred but not required )
- Able to work in a fast- paced work environment
- Strong organizational and time management skills
Why Work Here?
Maus Nissan is family-owned and operated! At Maus, we pride ourselves on creating a dealership experience different from anyone else. You're not just a number, you are family!
"The Maus Difference"
You can make a difference.
Impact is an acronym, standing for:
Implementing More Positive Actions Creating Togetherness
You can make a difference.
EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of the dealership to promote equal employment opportunities for
all employees without regard to race, color, religion, sex, age, national origin,
Citizenship status, handicap, disability, genetics, whistle blower status, caregiver
Status, veteran status, sexual orientation, or gender identification. This policy
covers all employees' recruiting, hiring, promotion, demotion, and all other
conditions of employment.
