What are the responsibilities and job description for the Service Advisor position at Maus Family Auto?
We are currently seeking a Service Advisor to become an integral part of our team! Maus is a rapidly growing auto group in the Tampa Bay area! We have full benefits, 401(k) with company participation, catered Saturday lunches, and a family atmosphere.
General Accountabilities
- Asks customers to explain specific vehicle issues.
- Takes detailed notes about symptoms based on customer testimony.
- Enters customer information into system database.
- Advises customer on necessary repairs and maintenance.
- Works with customer to formulate the best service plan for their budget and needs.
- Creates repair orders.
- Provides cost estimates to customers.
- Answers questions posed by customers.
- Maintains electronic and/or paper records of completed service work.
- Explains the work completed by mechanics and makes suggestions for future maintenance.
Job Qualifications
- Previous advising experience or industry-related experience preferred
- Must by 18 years or older
- Must possess a valid Driver’s License
- Must be willing to submit to a background check and pre-employment drug screen
- Must be willing to work a flexible schedule and weekends
Employee Benefits:
- Competitive pay
- Paid holidays & paid time off
- Vehicle Purchase Discount
- Comprehensive Benefits Package
- 401(K) with company participation
- Web-based and in-person factory training
- Many growth and development opportunities
EQUAL OPPORTUNITY EMPLOYER
It is the policy of the dealership to promote equal employment opportunities for
all employees without regard to race, color, religion, sex, age, national origin,
Citizenship status, handicap, disability, genetics, whistle blower status, caregiver
status, veteran status, sexual orientation, or gender identification. This policy
covers all employees' recruitment, hiring, promotion, demotion, and all other
conditions of employment.
