What are the responsibilities and job description for the Scheduling Coordinator position at MCR Health?
Why MCR Health?
A career at MCR Health offers exciting opportunities with one of the largest Healthcare companies in the areas we serve. Now, more than ever, we are looking for exceptional people to support our passion to provide "Exceptional Care to Everyone, Every Time", and to support our Mission to serve everyone. Whether you are providing direct patient care or in other areas of our Company, you can find a home here. We invite you to be part of our Company where you can grow your career and serve with your heart.
In our time of Company growth, we are seeking a Scheduling Coordinator.
Work Location: Bradenton, FL
As part of this role, you will:
- Calls patients to schedule surgery appointments and accurately enters new or follow-up information into the electronic medical patient information system
- Creates surgery packets for providers and mail confirmation letters for patient
- Assists with contacting vendor representatives for surgical tools required for surgery
- Schedules medical/cardiac clearance appointments as needed
- Schedules patient surgical and clearance appointments for the referred service with the indicated surgery center or hospital, providing them with authorization information, including an authorization number
What you need to bring to this role:
- High School Diploma or GED minimum
- Minimum of six months of customer service experience in a high-volume impact environment, preferably in a healthcare field
- Excellent customer service expertise
- Ability to perform well in a high-volume environment
- Must be flexible, resourceful, and able to troubleshoot
- Must be able to handle multiple projects simultaneously and set priorities
- Must maintain a professional demeanor and appearance at all times
- Bilingual (Spanish / English) a plus
- Excellent listening and interpersonal skills
- Ability to effectively interact with patients/customers in stressful situations
- Ability to maintain confidentiality and act with discretion
**MCR Health is a drug-free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check.
Salary : $0