What are the responsibilities and job description for the Front Desk Associate position at McVey Management LLC?
```Job Overview: We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you. Responsibilities: - Greet guests with a warm and welcoming demeanor - Check guests in and out of the hotel - Assist guests with inquiries and provide information about hotel amenities, services, and local attractions - Handle guest requests, complaints, and issues promptly and professionally - Answer phone calls and direct them to the appropriate department or staff member - Process payments and maintain accurate records of guest transactions - Maintain a clean and organized front desk area - Collaborate with other hotel staff to ensure smooth operations Experience: - Previous experience in hotel management or hospitality management is preferred - Familiarity with phone systems and office equipment - Excellent customer service skills with the ability to handle difficult situations calmly and efficiently - Bilingual skills are a plus - Strong communication skills, both verbal and written - Ability to multitask and prioritize tasks effectively - Proficient in computer systems and software applications If you are looking for an exciting opportunity to work in the hospitality industry and provide exceptional service to our guests, we encourage you to apply. Join our team as a Front Desk Agent today!```
Job Types: Full-time, Part-time
Pay: $13.00 - $14.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekends only
Ability to Relocate:
- Poplar Bluff, MO 63901: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $14