Billing Specialist

MediaNews Group is seeking a Billing Specialist to join our Shared Services team! MediaNews Group offers news reporting and third party advertising and marketing opportunities through its multi-platform products which include: web, mobile, tablet, and print. We are one of the largest media groups in the U.S., serving high-value audiences and connecting advertisers to them. MNG publishes award-winning content (49 Pulitzers) that amasses and engages a nationwide audience via 800 multi-media platforms including web, mobile, social, and print. We are transforming the news industry.

Our Shared Services department, located in Willoughby, Ohio aids all print and digital mediums coast to coast for MediaNews Group, which is the 3rd largest Media Company in the nation. Shared Services consists of 100 people across 5 financial functions – which includes Billing, Accounts Payable, Accounts Receivable, Cash Application, and Accounting. Through Shared Services, you can not only get your foot in the door into a dynamic financial department but also continue your career whether it’s to grow within the team or move laterally throughout. Our Shared Services team is rapidly growing and we are looking for candidates who are skilled in multitasking, proficient in computer skills, and who are reliable and have a sense of urgency.

The Billing Specialist is responsible for Billing processes for all Properties (Newspapers) owned by MediaNews Group. This includes, but is not limited to; Advertising (rating, billing, custom contracts, special pricing, contract entry, adjustments).

Responsibilities

• Generate advertising billing files for assigned properties (Newspapers), ensuring the accuracy of data before submission.
• Input and process advertising contracts; accurately assigning rates and ad tiers.
• Assist with generating billing for all advertising revenue.
• Assist sales organization with ad order entry and rating.
• Perform advertising research and assist with resolving unapplied balances.
• Input advertising adjustments.
• Help resolve rating errors.
• Work “wrong rate and rating error queues” in Mactive.
• Field incoming calls with billing questions.
• Customer service to sales reps and external subscribers/advertisers.
• Work “bad rate queue” in Mactive, releasing ads to print.
• Process subscriber refunds and process grace expenses.
• Ability to analyze and resolve problems with moderate supervision.
• Other duties as assigned.

Qualifications

• Associate’s degree in business and/or a combination of college education and experience to enable successful performance required.
• 3 years of business experience required. 3-6 years of billing or accounting experience preferred.
• Must be able to constantly analyze, prioritize workload and problem-solve with minimal supervision.
• Ability to read and comprehend written instructions (including process, policy and procedures manuals), correspondence and financial documents.
• Ability to create Excel spreadsheets and using formulas as needed.
• Ability to communicate technical problems to the appropriate IT staff for system functionality issues and resolution.
• Ability to solve practical problems and deal with a variety of variables in situations where limited standardization exists.
• Strong interpersonal and interrelation skills with an ability to establish, build, and maintain relationships with a variety of people across divisions.
• Organized and detail-oriented with excellent prioritization and time management skills
• Demonstrated proficiency with PC tools such as electronic mail software, word processor, presentation software and spreadsheet software (Microsoft Outlook, MSWord, PowerPoint, and Excel preferred)
• Demonstrated knowledge of automated billing systems (Mactive and/or PBS system preferred)
• Proficient at 10 key

Work Environment

This job operates in a professional office environment and at the Company and client sites for business meetings and presentations. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This may be a permanent remote role.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms and requires the ability to occasionally lift office products and supplies up to 30 pounds.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Willoughby, OH 44094: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Associate (Preferred)

Experience:

• Billing: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• Yes

Work Location: One location