What are the responsibilities and job description for the Public Safety Dispatcher 1 position at Medical Center Hospital?
I. Position Summary:
Under direct/indirect supervision, the Public Safety Dispatcher (I) perform a full range of telephone operational duties in a 24-hour facility. Receives and records emergency and routine business calls; process and prioritize incoming calls for police, security, and MCHS.
I. Qualifications:
A. Education:
High school diploma or G.E.D. certification
B. Certification:
Public Communicator License required upon hire or transfer to department.
C. Training and Experience:
Ability to read, write, understand and follow oral and written instructions; accurate typing skills; create a positive attitude toward the department. Ability to maintain consistent composure. Ability to speak clearly, calmly and authoritatively to persons who may be rude, confused or frightened; effective telephone skills. Must have a current Texas driver license.
II. Unusual Physical Demands and Working Conditions:
Willingness and/or ability to work rotating shifts, holidays and weekends; work on an on-call basis, work overtime; work irregular duty assignments; work under undesirable and hazardous conditions; conform to department grooming standards/ successfully pass a personal background investigation, medical physical, drug screen, psychiatric examination, dispatch aptitude test and oral interview; work alone; attend educational sessions as required; travel out of town for one day or more.
