Surgical Coordinator, Medicine

Position Summary

Under supervision, schedule and post surgeries, and obtain pre-certification for various medical services performed within the Gastrointestinal division of the Medicine department.  Knowledgeable in all participating third-party carrier policies and procedures regarding pre-certification.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. 

• Demonstrates knowledge of the organization’s mission and MFA’s iCare values and incorporates them into the performance of duties.

• Schedules and post-surgeries for physicians in the department in a timely fashion.

• Ensures the timely scheduling of surgeries, pre-op testing, and post-op testing.

• Meet or call prospective surgery patients to determine the date, time frame, and facility for the procedure. Initial contact will be made within 2 business days.

• Sets, date, and location for the procedure; arrange preoperative testing and/or exam.

• Prepares and provide pre-op patient packet either in person, by mail, or by e-mail.

• Answer telephone lines; make, reschedule, or cancel appointments forward or take messages as needed.

• Schedules post-op appointments at the point of scheduling the surgery.

• Maintains updated and accurate notes in the electronic medical record concerning all billing and insurance information.

• Contacts third-party carriers to verify insurance benefits and obtains pre-authorization for all procedures.

Minimum Qualifications

Education

• A college degree or an equivalent combination of training and work experience is required.   

Experience     

• A minimum of 1 year of responsible health care accounting/financial analysis or pre-certification is needed. 
• Knowledge of the healthcare industry, physician billing practices, and third-party reimbursement. 
• Demonstrated working knowledge of federal and state regulations, insurance policies, and procedures. 
• Familiarity with automated accounts receivable software. 
• Proficiency in Microsoft Word and Excel. 
• Excellent written, verbal and organizational skills are required. 
• Clinical background is preferred.

Physical Requirements

• Sit, stand, bend, reach, walk for long periods of time in a clinical setting
• Must be able to occasionally lift, carry, push, or pull over 100 lbs. as part of the role
• Regularly exposed to healthcare setting that may require personal protective equipment
• Requires manual dexterity to operate computer keyboard, calculator, copier machine, and other equipment

About GW MFA

MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH) which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.

The GW MFA’s leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.