What are the responsibilities and job description for the Parts, Rental, Service Salesperson position at Medley Material Handling Company?
Purpose - Work closely with customers and sales team to grow and promote the sales of parts, rentals, and service for the company. Sales representatives establish and maintain long-term business relationship with new and current customer base.
Duties:
Source new sales opportunities through inbound lead follow-up, outbound cold calls, and emails
Gather technical information from technicians work orders, customers inquiries, PM write-ups and shop technicians to precisely evaluate and estimate the need repairs
Provide a well written, descriptive estimate based on findings, and submit to the decision maker for review and approval
Follow up in a uniformed, timely manner to secure the sale now or in the future
Revise the estimates if needed to insure additional parts and labor is within the customers bounds
Meet or exceed the outlined company revenue and profit goals
Generate consistent work for technicians
Close and grow through professional communication with existing and potential clients
Identify and resolve client concerns, recommending a course of action to alleviate these concerns in the future
Coordinate company staff to provide exemplary service to customers
Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively
Prepare responses to RFP (request for proposals) and RFI (request for information)
Maintain awareness of pertinent client information, future plans, payment performance, and communicate any client information that may affect company decisions to appropriate departments as needed
