Front Desk Associate

Position Summary:

Assist with administrative and office functions, including but not limited to answering and directing phone calls, mail collection and distribution, record-keeping, file and data management (paper and electronic). The Administrative Assistant will help direct visitors and customers, order supplies, and perform housekeeping and cleaning of office and visitor areas; provide assistance in other areas or departments as instructed and necessary.

Essential Job Duties and Responsibilities:

· Answer a multi-line telephone system, direct or transfer calls, or take messages.

· Greet visitors and customers and direct them to the appropriate person or department.

· Create, organize, and maintain file and record-keeping using both paper and electronic methods.

· Retrieve and distribute mail daily. Gather and/or prepare outgoing mail and packages.

· Photocopy, scan, facsimile papers or documents.

· Deposit cash receipts daily through remote scanning.

· Appropriately handle sensitive and confidential information.

· Maintain office supply request lists and order supplies, as necessary.

· Clean and maintain office and visitor areas.

Minimum Qualifications (Experience, Skills, and Education):

• High School diploma or equivalent preferred.
• Professional appearance and pleasant demeanor.
• Ability to work independently with minimum instruction.
• Intermediate use of a computer using a Windows-based operating system.
• Intermediate knowledge of MS Office (Outlook, Word, Excel, PowerPoint); MS D365 experience preferred.
• Maintain high level of data entry accuracy, and accurate and legible written records and documentation.
• Keep records and information confidential; secure sensitive information to prevent misuse.
• Strong organization skills and attention to detail.
• Excellent verbal and written communication skills.
• Works well under time constraints and deadlines.
• Knowledge of the operation of standard office equipment – facsimile, copier / scanner, telephone system.
• Knowledge of the English language, including correct grammar, and the spelling and meaning of words.
• General knowledge of business practices, and customer service principles.
• Have or can obtain a valid driver’s license; must be insurable.

Physical Requirements and Working Conditions:

Normal, climate-controlled office environment. Extensive periods of sitting, using a computer, typing with a keyboard, and using a mouse. Occasional lifting of up to 10 pounds. Occasional movement indoors and outdoors that may involve uneven terrain. Frequent use of senses: sight, sound, touch, and speech. Monday – Friday 8:00 a.m. to 5:00 p.m. for full-time; hours and days of work may vary for part-time.

Additional Requirements:

Work with a Top-of-Mind Awareness for the safety of yourself and everyone at the job site. Must be able to work in a high functioning team environment. Display the highest levels of honesty, integrity, and professionalism. Take pride in your work and in the company. Communicate openly and strive for peak performance in daily tasks. Know and deliver the quality service MEI’s customers have come to expect.

Disclaimer: This job description is intended to summarize the type and level of work performed by an Administrative Assistant and is not an exhaustive list of all duties, responsibilities, and/or requirements. MEI reserves the right to change or modify this job description or the essential duties of the job, as necessary.

MEI is an Equal Opportunity, M/F/Disabled/Vet Preferred Employer.