What are the responsibilities and job description for the Intake Specialist position at Mercy?
We’re a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”
Overview:
Provides mental health and substance abuse assessments for patients presenting to the emergency department, Intake department or other areas of the hospital; pre-certification of insurance, crisis intervention and referral to community resources. Performs duties and responsibilities in a manner consistent with our mission, values, Mercy Service Standards and NASW Code of Ethics.
Qualifications:
Education: Master's degree in Counseling, Social Work, or mental health degree required.
Experience: Minimum of 2-3 years behavioral health experience required.
Other: Excellent oral, written and non-verbal communication skills required. Basic phone skills required. Must be able to listen and to understand and explain complex situations. Working knowledge and understanding of behavioral health issues, facility programs, insurance information and community resources redquired, and must able to effectively communicate that information.
Preferred Licensure: LCSW or LPC preferred
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 48 hours or more per pay period!
We’re bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.