What are the responsibilities and job description for the Assistant Office Manager position at Merry Maids of Flushing, Mineola, and Staten Island, NY?
1. Manage service team. Reinforce service standards by conducting
quality control training and inspections; directs the service department to ensure customer
growth through retention increases.
2. Direct involvement with day-to-day sales activities within the company
to ensure top-line growth.
3. Ensures revenue and profit plans are achieved. Drive Plan revenue and profits. Drive
Sales and Service Excellence.
4. Implement company programs, initiatives, and current operational guidelines.
5. Participate in recruitment, interviewing, hiring and training staff in English and Spanish
6. Operate within company policies and procedures; create an environment that motivates associates to be successful.
7. Monitor regulatory compliance with state and federal agencies.
8. Direct marketing placement and effective results.
- Drive service teams to customers’ homes when needed
Experience Requirements
* 2-4 years managing associates in a fast-paced environment preferred
* Some experience in sales management. Preferred fields; Hospitality and Service Industry.
Knowledge, Skills, and Abilities
* Experience managing and leading assigned projects and associates
* Organization and time management
* Written and verbal communications, including public speaking
* Group presentations and meeting management
* Provide clear and concise feedback, performance management and coaching
* Attention to detail and analytical skills
.
An Equal Opportunity/Affirmative Action Employer – of Minorities/Females/Veterans/Disability
Looking for a fun place to work, with a flexible schedule and competitive pay? Then come live the Merry Maids™ life!
As a Merry Maids team member, you would belong to an award-winning company and be a part of our close-knit team — a team that works together to provide the best cleaning solutions and customer service to our clients. We offer paid training, excellent work/life balance and real opportunities for advancement. You may start off as a team member, but you are then able to tailor a career path that matches your interests and goals – including becoming a team captain, trainer, quality assurance supervisor or manager.
We take pleasure in improving our clients' lives by allowing them to spend more time with family or doing activities they enjoy. As trusted in-home professionals, we form strong relationships with our clients and are often considered part of their extended families.
Ready to create brighter days for you and our customers?
Apply today!
This franchise is independently owned and operated by a Merry Maids® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.