Office Facilities Manager

Job Title: Office Services Manager

Location: Seattle, WA (Onsite)

Contract Duration: 7 months with possible extension

Hours: 8:00 AM – 5:00 PM, Monday to Friday (flexible)

Role Overview

As an Office Services Manager, you will oversee daily operations and serve as the primary point of contact for office-related services. You’ll collaborate with client Site Leaders, Finance, and Real Estate Site Services (RESS) teams to support business needs and enhance employee engagement, satisfaction, and service efficiency.

This is an onsite role, and while you may be contacted for facility-related emergencies outside working hours, responding is optional.

Key Responsibilities

• Act as the main point of contact for local Site Leaders, RESS Regional Lead, and employees regarding day-to-day operations.
• Manage all aspects of site operations including:
• Reception, Security, Emergency Response, Environmental Health & Safety, Ergonomics
• Sustainability, Food Services, Supplies, Asset Management, Recycling, Transport Services
• Business Continuity, Record Retention, Satisfaction Surveys
• Partner with Site Leadership and RESS Regional Lead to improve employee experience and address site needs.
• Assist in developing action plans based on employee feedback and survey results.
• Support site-level initiatives using best practices from RESS leadership.
• Collaborate with Finance and RESS teams to manage and forecast operational budgets.
• Identify opportunities for cost optimization and service improvements.
• Oversee vendor contracts, insurance, and risk management to ensure legal compliance.
• Manage occupancy plans and seating assignments using RESS resources.
• Coordinate office moves, expansions, and facility projects (HVAC, electrical, plumbing).
• Liaise with property management and coordinate visits from guests and regulatory agencies.
• Support Corporate Shipping, Receiving, and Global Trade functions.
• Assist with onboarding, orientation, university relations, and recruitment.
• Coordinate with IT for new hire support, telecommunications, and site-specific tech needs.
• Organize and manage Global Citizenship initiatives including employee events and community outreach.

Required Skills & Qualifications

• Experience: 4–5 years in a related role; prior supervisory or shift manager experience preferred.
• Education: High School Diploma or GED
• Software Proficiency: Expert in Microsoft Office (Word, Excel, Outlook)
• HVAC systems (training provided)
• Coupa Procurement Tool (training provided)

Core Competencies

• Vendor management and contract oversight
• Strong interpersonal and communication skills
• Financial acumen (budgeting, invoice reconciliation, reporting)
• Exceptional math skills (percentages, discounts, markups)
• Organizational excellence and attention to detail
• Customer-focused mindset and collaborative approach
• Ability to tailor communication based on audience and context

Interview Process

• Minimum of 3 virtual interview rounds