What are the responsibilities and job description for the Head of Compliance and Privacy position at Metro Vein Centers?
Description
Head of Compliance and Privacy
Metro Vein Centers
Remote or Hybrid in NYC or Detroit HQ Offices
Healthy legs feel better.
Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our industry-leading team of board-certified physicians is on a mission to meaningfully improve people’s quality of life by relieving the often painful and highly treatable symptoms of vein disease—such as varicose veins and heavy, aching, swollen legs. We currently operate 60 clinics throughout 7 states with a vision of becoming the go-to vein care choice for patients nationwide.
Metro Vein Centers At-A-Glance
Welcome to vein care done differently.
The Head of Compliance is responsible for partnering with leadership to oversee and advance the company’s corporate compliance and privacy program, ensuring adherence to all Federal and State healthcare laws and regulatory requirements. This position serves as a strategic partner to all business units, supporting growth while proactively preventing, detecting, and mitigating regulatory risk through the development, enforcement, and continuous monitoring of policies, procedures, and comprehensive training and education initiatives. This role oversees the compliance program’s auditing and monitoring processes, manages internal investigations conducted by the Compliance Department, and fosters a culture of ethical business practices.
This position reports to the Chief Revenue Officer overseeing the RCM department, with direct access to the CEO and the Compliance Committee of the Board of Directors when necessary. Additionally, this position chairs the Executive Compliance Committee and provides regular updates on the compliance program’s effectiveness, prevention tactics, identified regulatory risks, and mitigation strategies. A hands-on and proactive approach is essential, as the role demands active engagement in overcoming challenges and implementing solutions in a fast-paced environment.
Head of Compliance and Privacy
Metro Vein Centers
Remote or Hybrid in NYC or Detroit HQ Offices
Healthy legs feel better.
Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our industry-leading team of board-certified physicians is on a mission to meaningfully improve people’s quality of life by relieving the often painful and highly treatable symptoms of vein disease—such as varicose veins and heavy, aching, swollen legs. We currently operate 60 clinics throughout 7 states with a vision of becoming the go-to vein care choice for patients nationwide.
Metro Vein Centers At-A-Glance
Welcome to vein care done differently.
- We’re the fastest growing vein practice in the US
- Our proven capital-efficient, de novo growth strategy has enabled us to open 30 clinics in the last two years, funded entirely through positive cash-flow.
- Our differentiated brand and sophisticated digital marketing strategy fuels our rapid expansion.
- Our physicians are empowered to solely focus on patient-care, with full admin and clinical staff support, marketing and patient experience best practices, and end-to-end Revenue Cycle Management all powered by Metro Vein Centers HQ.
- We proudly maintain both a best-in-class physician retention rate and an NPS of 94 across 150,000 annual patient visits—the highest patient satisfaction in the industry.
The Head of Compliance is responsible for partnering with leadership to oversee and advance the company’s corporate compliance and privacy program, ensuring adherence to all Federal and State healthcare laws and regulatory requirements. This position serves as a strategic partner to all business units, supporting growth while proactively preventing, detecting, and mitigating regulatory risk through the development, enforcement, and continuous monitoring of policies, procedures, and comprehensive training and education initiatives. This role oversees the compliance program’s auditing and monitoring processes, manages internal investigations conducted by the Compliance Department, and fosters a culture of ethical business practices.
This position reports to the Chief Revenue Officer overseeing the RCM department, with direct access to the CEO and the Compliance Committee of the Board of Directors when necessary. Additionally, this position chairs the Executive Compliance Committee and provides regular updates on the compliance program’s effectiveness, prevention tactics, identified regulatory risks, and mitigation strategies. A hands-on and proactive approach is essential, as the role demands active engagement in overcoming challenges and implementing solutions in a fast-paced environment.
- Implement, oversee, and continuously monitor the Compliance Program and Work Plan to ensure alignment with federal and state healthcare laws and regulations.
- Develop, review, update, and communicate compliance and privacy policies and procedures, ensuring organizational leadership and employees are informed and trained on key compliance obligations.
- Deliver training, education, and regular communications on compliance-related topics, such as Fraud, Waste, and Abuse Laws, the Anti-Kickback Statute, the False Claims Act, and HIPAA, ensuring updates are provided when regulations change.
- Conduct and oversee internal investigations, audits, and compliance risk assessments, preparing detailed reports and recommending corrective action plans to leadership.
- Establish and manage systems for confidential reporting, including maintaining a compliance helpline and protecting the anonymity and confidentiality of individuals who report concerns.
- Act as Chair of the Executive Compliance Committee which provides an opportunity to report to the Chief Executive Officer and other Executive Leadership regularly on compliance matters.
- Monitor evolving federal and state regulatory requirements and provide leadership with timely updates and advice to maintain compliance.
- Foster a culture of ethics, compliance, and accountability across all business units while promoting organizational growth.
- Maintain effective relationships with regulatory agencies and oversee the preparation of reports on compliance and privacy activities.
- Perform other duties as assigned, including occasional travel (approximately 5–10%).
- Excellent verbal, written, and interpersonal communication skills, with the ability to present to leadership and regulatory bodies.
- Strong understanding of healthcare regulations and compliance program design.
- Exceptional project management, organizational, and problem-solving abilities.
- Proven ability to lead, influence, and build rapport across teams.
- High emotional intelligence, sound judgment, and a proactive leadership style.
- Bachelor’s degree in a related field preferred; equivalent combination of education and experience considered.
- 7 years of previous healthcare-related Compliance and Privacy experience, including knowledge of clinical records, healthcare billing, and federal/state laws.
- 5 years of experience in leadership roles.
- Strong leadership skills with a proven ability to lead cross-functional teams and drive organizational change.
- Certification as CHC, CPC, RHIT, RHIA, or CCS-P preferred.