What are the responsibilities and job description for the Student Advocacy and Accountability Assistant position at Metropolitan Community College?
Position Number 4474 Branch Student Affairs Division Disability Support Services Department Disability Support Services Job Description
Equivalent combination of education and/or work experience considered.
Preferred Qualifications Physical Demands
The Student Advocacy and Accountability Assistant provides general services and assistance to the daily operations of the office, including greeting and checking students in for appointments, answering the phones, taking messages, and answering general questions. Provides administrative/secretarial support to staff in the department.
ESSENTIAL POSITION FUNCTIONS:
ESSENTIAL POSITION FUNCTIONS:
1. Supports the daily operations of the Student Advocacy and Accountability department by providing directions and information and assisting students, faculty and staff and other campus visitors, by answering the telephone, scheduling appointments, taking messages, and answering questions.
2. Tactfully and confidentially handles and/or refers sensitive situations, e.g., student complaints, grade appeals, etc., as needed to counselors and management.
3. Monitors and creates purchase requisitions. Orders office supplies for Student Advocacy and Accountability staff. Responsible for purchases made with a purchasing card and reconciliation of monthly statements.
4. Troubleshoots the copy machine; refilling with paper, toner and staples. Stores and distributes office supplies.
5. Assists with updating the Student Advocacy and Accountability webpages.
6. Serves as a technical resource and provides assistance with computer software and hardware. Troubleshoots office equipment, e.g., copier, fax, test scanner and telephone system, and scans computer images.
7. Maintains student files, necessary spreadsheets, and databases for the department.
8. Consistently and dependably attends work, activities, and functions as scheduled or assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
8. Consistently and dependably attends work, activities, and functions as scheduled or assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
1. Knowledge of college policies and procedures.
2. Knowledge of and compliance with FERPA laws.
3. Knowledge of College-supported software and computer systems.
4. Knowledge of purchase card reconciliation.
5. Ability to plan, use time management, organizational skills and pay close attention to detail.
6. Skill in resolving problems and answering questions.
7. Ability to demonstrate a cooperative, professional demeanor, while maintaining confidentiality.
8. Strong multi-tasking and problem-solving skills.
9. Ability to work well with minimal supervision in a team-oriented environment.
10. Ability to use general office equipment including, but not limited to: telephone, computer, copier, scanner, and fax machine.
11. Ability to effectively work and interact with various cultures and ethnicities.
12. Skill with simple repairs for office equipment, e.g., copier, fax, etc.
13. Ability to move 10-15 lbs. frequently and up to 50 lbs. on occasion.
The specific statements shown in each section of this description are not intended to be all inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. Metropolitan Community College recognizes that an individual with a disability may require an accommodation to enable the candidate to successfully perform a job function. Consideration will be given to reasonable accommodations.
Required Qualification
The specific statements shown in each section of this description are not intended to be all inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. Metropolitan Community College recognizes that an individual with a disability may require an accommodation to enable the candidate to successfully perform a job function. Consideration will be given to reasonable accommodations.
Associate’s degree plus two (2) years’ experience in an office environment.
Equivalent combination of education and/or work experience considered.
Prolonged periods sitting at a desk and working on a computer.
Ability to move 10-15 lbs. frequently and up to 50 lbs. on occasion.
Salary/Hourly Rate
Ability to move 10-15 lbs. frequently and up to 50 lbs. on occasion.
Posting Number
2022003PTN
Job Open Date
01/31/2022
Job Close Date
02/14/2022
Special Instructions to Applicants
Schedule & Location:
Monday through Thursday 9:00 am – 3:30 pm, and Friday 9 am – 1 pm
Ability to travel between campuses for meetings or position responsibilities.
Hiring process includes passing a background check.
Monday through Thursday 9:00 am – 3:30 pm, and Friday 9 am – 1 pm
Ability to travel between campuses for meetings or position responsibilities.
Hiring process includes passing a background check.
Applicant Documents
Required Documents
Optional Documents
- Resume
- Cover Letter
- Teaching Philosophy
- Transcripts 1
- Transcripts 2
- Transcripts 3
- Portfolio
- Other
