Billing Specialist

The Position

Michael Best & Friedrich LLP is seeking a Billing Specialist in our Waukesha, WI office. The Billing Specialist will bill fees for the Firm’s legal professionals’ services provided to clients.

What You'll Be Doing

• Investigate and resolve client billing inquiries
• Prepare monthly client billings for assigned attorneys including invoice modifications as necessary
• Edit time and cost entries
• Research detail of client related expenses in order to provide supporting documentation
• Maintain client billing notes and instructions
• Accountable for shared billing team mailbox
• Accountable for managing rates
• Monitor the e-billing process for those clients that are electronically billed to ensure that invoices are successfully submitted, troubleshoot and resolve e-billing submission issues
• Set up new clients for e-billing (Legal Tracker/Serengeti, Tymetrix T360, CounselLink, eBillingHub, etc.)
• Maintain discretion and confidentiality
• Additional duties and special projects as needed

Job Requirements:

Knowledge Base & Education:

• At least 2 years of billing experience, preferably in a law firm or professional services environment
• Experience with 3E software preferred
• Two-year degree preferred
• Working knowledge of electronic time and billing software and programs

Adaptability:

• Ability to learn and embrace new skills and best practices as the position evolves and Firm needs change
• Ability to work well under pressure and meet tight deadlines
• Ability to work well independently as well as effectively within a team

Collaboration:

• Ability to develop relationships and foster teamwork at all levels of the Firm

Communication:

• Excellent interpersonal skills and ability to work effectively with a diverse group of internal and external clients, attorneys, and staff
• Strong oral and written communication skills
• Ability to manage confidential information and sensitive situations with tact and discretion

Problem Solving Skills:

• Ability and confidence to identify and analyze issues, make decisions, and initiate actions/solutions
• Ability to respond to unexpected challenges, including proactively developing innovative solutions to complex problems while maintaining a professional demeanor

Professionalism:

• Ability to maintain composure and demonstrate good judgment

Other:

• Valid authorization to work in the U.S.

The Company

This is an opportunity to work with the Best. We are Michael Best & Friedrich, LLP. We are a full-service law firm with more than 350 lawyers and technical professionals who work in collaborative, interdisciplinary practices to serve clients around the world.

We work with companies in all kinds of industries, as well as trade associations, nonprofits, educational institutions, governments, family trusts, and high-net-worth individuals. Since our firm’s founding in 1848, we’ve continuously evolved to meet our clients’ changing needs and expectations. One thing remains the same: For generations, clients have relied on Michael Best for exceptional legal service and business acumen.

The Location

We have offices in Wisconsin (Milwaukee, Madison, Manitowoc, Waukesha); Illinois (Chicago); Utah (Cottonwood Heights, Salt Lake City); Colorado (Denver, Broomfield); Texas (Austin); North Carolina (Charlotte, Raleigh, Wilmington); and Washington DC. Our contemporary office spaces are ideal for concentration and collaboration; supporting our culture of working together to make great things happen for our Clients. This position will be based in our Waukesha office.

Why You Should Apply

At Michael Best, we are proud to offer a comprehensive and competitive Total Rewards package that provides a variety of resources designed to enhance its employees’ overall well-being, both at work and at home. Competitive base pay, outstanding benefits, opportunities for learning and growth, all programs designed to help you plan for the future, and perks that inspire your downtime are all part of our total compensation package.

To be considered for this position, please submit an application via our online portal.

We are not accepting search firm submissions at this time.

Michael Best & Friedrich LLP, Michael Best Strategies LLC, and Michael Best Consulting LLC (collectively known as "Michael Best") are steadfastly committed to providing equal employment opportunity and maintaining a workplace for employees and applicants for employment that is free from discrimination based upon age, race, religion, color, disability, marital status, sex (including pregnancy), national origin, ancestry, ethnicity, sexual orientation, gender identity or expression, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact our Recruiting team at 414.225.4999 or careers@michaelbest.com to let us know the nature of your request and your contact information.