Administrative Support 1 - New Beginnings (Americus, GA)

Description of Duties: : Effectively receive and enter client data for adults and C&A into an electronic health record, POE. Check clients in and out of their appointments. Make appointments and follow up appointments for clients and staff. Maintain staff schedules and department referrals. Verify Medicaid status daily. Check client authorization status daily. Review the Benchmark website for possible admissions daily, if required. Manages the suicide prevention client list. Collect client payments, process the payment in the ECR and forward the payment to Administration. Scan and upload documents to the client’s ECR. Answer calls, takes messages, make copies, and send emails and faxes as needed. Performs appointment reminder and failed appointment calls. Develop/execute agency/departmental reports to show outcomes and statistics for the adult and/or C&A program (APEX). Prepares weekly and monthly reports of census, ADA and Authorizations, etc. for management. Taking minutes for staff meetings/client staffing’s. Sort and distribute mail and faxes. Orders all supplies, issues PO requests for all office needs. Maintain and perform safety drills and inspections. Performs other duties as assigned. May have to travel to different work sites to provide coverage if needed.

Minimum Qualifications: High School diploma or GED AND the Ability to perform basic office functions and computer related tasks. Data entry and typing skills with moderate to high proficiency. Valid, unrestricted Georgia Driver’s License.

Preferred Qualifications: Clerical experience demonstrating knowledge of medical revenue cycle, proficient in the use of various software applications, experience with various payment collection systems (i.e., credit card, debit card, checks), and/or experience in customer service. Knowledge of the prior authorization process. Knowledge of Crisis prevention/de-escalation and CPR and first aid certification.

Agency is an eligible worksite for the VA Education Benefit Program (Veterans)

Middle Flint Health & Wellness services the following 11 counties: Webster, Marion, Sumter, Schley, Taylor, Crisp, Dooly, Macon, Houston, Peach and Crawford.

Middle Flint Health & Wellness is a Drug Free Workplace. Current Middle Flint applications should be filled out carefully and completely. Describe background in full and make certain application is signed. Incomplete applications or applications with insufficient information can result in an applicant not being considered for the vacancy. Please KEEP a copy of your application. All applications must be received (not postmarked) by the above specified deadline. Finger- printing and/or Drug Screening may be required, if appointed. Any male applicant between 18 and 26 years of age must present proof of having registered with the Selective Service as required by federal and state law, or of being exempt from such registration.

An Equal Opportunity Employer

Middle Flint Health & Wellness does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs and activities. An applicant who has a disability which requires special accommodations should contact this office.

• ENTRY SALARY may be adjusted depending upon the selected candidate’s qualifications and agency budget considerations.