What are the responsibilities and job description for the Human Services Aide position at Middlesex County?
Overview
Title: Human Services Aide
Location: Board of Social Services, New Brunswick, NJ
Under direct supervision of a Human Services Specialist 4 or other supervisor in a County Welfare Agency, while receiving formal and in-service training, assists the Human Services Specialists
in the performance of specific duties on a paraprofessional level which includes determination of eligibility for financial assistance in accord with rules and regulations promulgated by the
New Jersey Department of Human Services; does other related duties as well.
Responsibilities
- Interviews applicants and makes telephone and written inquiries to establish needed background information.
- Develops pertinent information on applicants’ circumstances and needs.
- Maintains records of facts on individual cases.
- Prepares recommendations and submits reports.
- May assist Human Services Specialists where necessary in their work, determining basic eligibility and extent of financial need and in clarification and verification of data obtained from clients and other pertinent sources.
- Prepares correspondence relatives to establishing verification of applicants’ statement of financial need.
- Identifies instances of possible financial resources and assists clients in identifying and establishing eligibility for benefits from agencies such as Employment Security, Social Security and Veterans’ Administration and refers clients to appropriate agency.
- Responds to complaints relative to financial eligibility.
- Provides assistance to clients in filling out necessary papers to expedite processing of applications for financial assistance.
- Exercises independent judgement as far as selecting methods or procedures to help accomplish assigned tasks.
Qualifications
Education: High School Diploma; college degree or college coursework completed is a plus!
Experience: Prior customer service experience desired. Experience working for a government agency, non-profit, or social service organization is ideal, but not required.
Language: Strong need for candidate who are bilingual in any of these languages: Spanish, Arabic, Hindi, Gujarati and Urdu.
To apply: email your resume and cover letter to HRDepartment@mid-boss.com
