Residence Worker

Under general supervision, the Residential Aide will help maintain an efficient and satisfactory work environment at the site. The Residential Aide will perform a variety of office activities to manage and monitor client needs onsite. Direct responsibilities include working with social services staff and security personnel to provide a safe shelter environment for families, interacting with clients, and checking paperwork.

Essential Job Functions:

• Complete and submit new resident arrival packets, exits logs, daily occupancy forms, etc. in accordance with Midway Living, Inc., DHS, and OTDA mandates.
• Ensure all incidents are logged and filed in the incident binder.
• Ensure all visitors are properly identified and recorded in the logbook.
• Maintain all logs (School attendance, ACS, emergency contacts, logbook, shift summaries, etc.).
• Complete crib audits to assess for “Safe Sleeping” compliance and report findings.
• Ensure office, office equipment and bathrooms are clean and properly maintained.
• Compile and submit comprehensive shift summary reports.
• Collaborate with Security officers to help maintain a safe environment for employees, clients, and visitors.
• Oversee incident management involving clients, and other Staff, as needed.
• Conduct Quality Assurance and regulatory compliance with Midway Living Inc., DHS and OTDA mandates.
• Respond to emergencies in an appropriate and professional manner.
• Certify that all the Nightly Signature Rosters are being completed on time and accurately.
• Review incident reports for accuracy, clarity and confirmation of appropriate action taken.
• Check that all onsite equipment is properly maintained.
• Empty, clean and prepare units for vacancies (bag and tag client materials where needed).
• Distribute DHS notices (i.e. 4002 notices, appointment slips, mail, etc.) to residents.
• Follow up with the delivery of DHS correspondence (i.e. 4002 notices or appointment slips).
• Conduct unit inspections to ensure a clean and healthy environment for the client.
• Ensure that all relevant information and documentation has been reviewed with and delivered to the oncoming shift.
• Report any incidents of any nature to management.
• Support efforts to place families into permanent housing.

Requirements:

All candidates must possess the following qualifications:

• High School Diploma or Equivalent
• Valid NYS Security Guard License
• Ability to interact with the facility staff and client population
• Work under pressure and stressful situations