What are the responsibilities and job description for the Loan Operations Supervisor position at Minster Bank?
WHY WORK FOR MINSTER BANK?
When choosing a bank partner, relationships matter. For over 100 years, Minster Bank has been helping individuals, families and businesses achieve their dreams by offering a variety of services. We encourage our employees to achieve their dreams by providing a family-friendly work environment that promotes growth, job satisfaction and teamwork.
JOB SUMMARY
The Loan Operations Supervisor requires an individual with strong software skills to accomplish a broad range of operational and administrative duties, such as ensuring quality and compliance of our secondary market loans, monitoring various loan data and completing various loan reports. The Loan Operations Supervisor serves as the department lead and assists the Compliance & Loan Operations Officer in the management of the department. Other responsibilities include:
- Responsible for the day-to-day management of loan operations, which will result in accurate and compliant loan information.
- Works with the Bank's Technology department to ensure all software and documents are compliant.
- Participates in establishing loan input and processing procedures for all types of loans by working with the documentation software and our hosting accounting software.
- Coordinates the automation and personal computer use in loan department with other data processing systems by working with the software vendors.
- Responsible for supervising the Loan Operations Personnel in accordance with the organization’s policies and applicable laws to ensure proper staffing and training.
- Daily monitors or delegates the monitoring of maintenance reports and non-posted payment reports by reviewing information provided by host account system.
- Responsible for the administration and support of the Loan Operating Software (LOS) and related software.
- Reviews loan packages for completeness of documents and compliance with bank policy, regulatory requirements and secondary market lending parameters.
- Maintains secondary market rate information by updating consumer rate sheets daily and updating logs.
- Responsible for operational aspect of selling loans on the secondary market.
- Balances various accounts, which will allow us to be compliant.
- Responsible for completing various loan reports.
- Works with other employees and customers to help the loan department run efficiently and provide excellent customer service.
KNOWLEDGE, SKILLS & ABILITIES
- Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
- Ability to read and write and comprehend simple instructions, short correspondence, and memos.
- Ability to calculate figures and amounts such as discounts, interest, commission, and percentages.
JOB TYPE: Full-Time, Non-Exempt, 40 hours per week
WORK LOCATION: In person
SCHEDULE: Day shift Monday through Friday with some additional hours if needed
Minster Bank is an equal opportunity employer.