What are the responsibilities and job description for the SYSTEM SUPPORT ANALYST position at Missouri S&T?
Basic Function & Responsibilities:
Develops, maintains, and supports computer systems, software, and networks. Functions include enterprise operations, distributed computing, academic computing, research computing, computer hardware and software management, computer networking, telecommunications, systems development, database administration, server administration, website development/management programming, desktop support and help desk operations.
Job Functions:
- Maintains and supports computer systems, software, and hardware. Installs, completes break/fix support, develops, and deploys computer equipment. Coordinates with customer(s) on request(s) in a timely fashion. Researches and provides reliable system solutions and installations.
- Provide end-user device support by serving as an information resource related to various device and peripheral systems, including PC, Mac, Linux, and mobile device operating systems and application programs.
- Directs students on the support, testing, and installation of computer systems, software, and hardware to provide technical support and assistance campus wide.
- Researches, collaborates with others, and recommends efficient best practice processes and alternative solutions to enhance the ability of the department’s effectiveness.
- Performs other job-related duties as assigned.
Minimum Qualifications
- High school diploma or equivalent
- Experience with broad range of LAN and device knowledge skills and expansive knowledge of device/ workstation hardware/ software/ operating systems.
Comments
We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.
In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research and engagement.
The final candidate is required to provide copies of official transcript(s) for any college degree(s) listed in application materials submitted. Copies of transcript(s) should be provided prior to the start of employment. In addition, the final candidate may be required to verify other credentials listed in application materials.
Failure to provide official transcript(s) or other required verification may result in the withdrawal of the job offer.
All job offers are contingent upon successful completion of a criminal background check.
Equal Employment Opportunity
The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or contact the Title IX Coordinator.
