YMCA Fitness Associates

Description

CHANGE LIVES. INCLUDING YOURS.

Kevin Kerr, Fitness Associate said, "After teaching 35 years, I enjoy working at the Y because I can stay active and get out of the house. The staff are friendly and always willing to help you feel like you belong. The members are upbeat because they are there to do something that they want to be doing. Being able to work part time is nice, as is getting to work the hours that I was looking to work."

We offer a fun, rewarding work environment and FREE YMCA Membership for all staff members!

The Fitness Associate engages and inspires members by providing a high level of service in the Life Center (strength & cardio exercise area). Promotes wellness and member engagement in accordance with YMCA policies and procedures. This job is located at the YMCA facility at 1608 N Washington St in Bismarck.

• Warmly and enthusiastically greets Life Center users by name with eye contact and a smile.
• Schedules and conducts Life Center orientation appointments with members.
• Responds promptly and courteously to all member inquiries. Anticipates member needs and proactively approaches them. Understands and is able to professionally conduct user interviews, guiding new members to the appropriate support programs and services.
• Maintains current knowledge of all fitness equipment in the Life Center including use, maintenance and how to instruct on all Strength and Cardio equipment.
• Maintains cleanliness throughout the Life Center by performing light cleaning duties, including lifting 45 pound weight plates to put them away. Keeps towels and wipes stocked. Reports equipment/facility problems immediately.
• Takes a proactive role in problem solving issues regarding members by enforcing all rules and guidelines.
• Applies all policies dealing with member services and facility safety/emergency response.

Part Time Shifts Available, Up to 29 Hours per Week:

• Monday, 6:00 pm-11:00 pm
• Every Other Friday, 6:00 pm-11:00 pm 
• Every Other Sunday, 9:00 am-2:00 pm 

Qualifications

We are looking for someone who displays the YMCA values of caring, honesty, respect and responsibility. Knowledge of and experience with fitness preferred. Must possess adequate knowledge of strength and cardio equipment including proper use, benefits, cautions and maintenance. Previous customer service or related experience preferred. Ability to work independently as well as display excellent interpersonal and problem solving skills required.

The YMCA is a powerful association of men, women, and children joined together by a shared commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. We offer a wide variety of programming, childcare and wellness opportunities to individuals and families of all kinds.

The YMCA received the Prairie Business Magazine 50 Best Places to Work award in 2018-2022 as well as the Bismarck-Mandan Young Professionals Network Top 10 Workplace award in 2019 & 2020.

Key Words: customer service representative, front desk, gym associate