What are the responsibilities and job description for the PROPERTY MANAGER position at Mitchell Company LLC?
Description
The COMMUNITY MANAGER is responsible for all property operations. The purpose of the COMMUNITY MANAGER is to effectively manage and coordinate persons, activities and available resources in order to accomplish community objectives as set forth by the Area Manager/Regional Director and property owner. These objectives will include maximizing occupancy levels and community values.
Requirements
- Conducts market surveys monthly and provides trend report information. Shops competition and is aware of
neighborhood market conditions.
- Welcomes and shows community to prospective new residents. Also, handles incoming phone calls from prospective new
residents and complete appropriate paperwork.
- Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act,
Fair Credit Reporting Act, and all other laws pertaining to apartments.
- Perform internal audits on property, as required.
- Ensures that all rents are collected when due, and posted in a timely manner. Makes sure that all bank deposits are made
immediately and deposits are reported to the corporate office on a daily basis
- Performs evictions, utility cut-offs and landlord liens as required on delinquent rents.
- Maintains constant vendor/contractor communications concerning work scheduling, billings, vendor relations and
certificates of insurance. Community Manager is responsible for approving and entering all invoices.
- Ensures that lease files are complete and that completion of leases is being executed properly.
- Responsible for office opening on schedule, condition office and model apartments.
- Attends scheduled corporate management meetings, usually held on a quarterly basis at the corporate office.
- Maintains records on all aspects of management activity on a daily, weekly and monthly basis. Submits required reports to
corporate office on a weekly and monthly basis.
- Maintains positive customer service attitude.
- Inspects periodically with residents of move-in/move-outs.
- Reviews all notices to vacate to determine the cause of the move-out.
- Initiates and implements policies/procedures to maintain resident communications; e.g., complaints, service requests, etc.
- Physically walks and inspects community on a regular basis; walk all vacant apartments on a weekly basis.
- Updates make ready board indicating vacancy status on a daily basis. Coordinates with maintenance and make-ready staff
to ensure timely recondition of apartments after move-out
- Monitors and schedules all maintenance activities
- Reports all liability and community incidents to the corporate office immediately. Ensures that all workers' compensation
claims are reported and proper paperwork is completed.
- Completes pertinent safety checklists with maintenance staff.
- Promptly and effectively address any liability issue which could be a hazard or potentially dangerous for residents, staff,
guests, and the public and
Performs any additional duties or tasks as assigned by the Area Manager/Regional Director.