What are the responsibilities and job description for the Service Advisor position at Modern Ford of Boone?
Modern Ford of Boone has a career opportunity for an Automotive Service Advisor. Come join the team of talented service professionals at Modern Ford of Boone. Responsibilities for this position include:
- Greets customers in a timely, friendly manner
- Advises customers on the care of their vehicle and the value of maintaining the vehicle according to the manufacturer’s specifications
- Provides a complete and accurate written cost estimate for labor and parts
- Handles telephone inquiries regarding appointments and work in process
- Maintains high customer satisfaction standards
Qualifications:
- 2 years’ experience in an automotive service dealership preferred
- Exceptional customer service skills
- Outstanding organizational and follow-up skills
- Excellent written and verbal communication skills
- Ability to occasionally lift up to 70 lbs.
Modern Ford of Boone is a part of Modern Automotive Network. Since 1933, Modern Automotive Network has distinguished itself from its competitors by setting trends with innovative facilities, brand diversity, and world-class customer service. Our network of 12 dealerships and 8 brands is focused on North Carolina’s Piedmont Triad and beyond, with additional North Carolina locations in the Charlotte area and in Boone. Modern, a fourth-generation family-owned business, has a strong reputation of treating customers with respect, doing the right thing every day, and giving customers the best value for their money.
Modern offers a professional work environment and a competitive compensation and benefits package, such as:
- Healthcare benefits: medical, dental, vision, flexible spending account, voluntary life insurance, disability, accident, and specified disease insurance
- 401K eligibility after one year of service
- Paid holidays and Paid Time Off
Make your next career move with Modern. At Modern, no matter how things change, our commitment to our employees and customers stays the same.
Modern Ford of Boone is an Equal Opportunity Employer and Drug-free Workplace Employer.