What are the responsibilities and job description for the Customer Service Representative position at Modivcare Solutions, LLC?
A company is looking for a Customer Service Representative to work remotely.Key ResponsibilitiesReceive and document customer concerns while ensuring accuracy and timelinessFollow company procedures and input accurate trip data into systemsEducate members on services and assist with transportation-related inquiriesRequired Qualifications and EducationHigh School Graduate or General Education Degree (GED)0-2 years of related experience, with 6 months in a contact center or customer service roleAbility to type 35 words per minute or moreProficiency in Microsoft Office SuiteAbility to work independently under general supervision